Administrative Support Specialist
2 weeks ago
The Administrative Assistant will provide administrative support to the Operations Manager, ensuring the efficient operation of the organization. This role involves performing general administrative duties, including answering telephones, responding to emails, and preparing crew activity reports. The successful candidate will be responsible for maintaining discretion in all dealings, safeguarding customer lists and internal proprietary information, and performing other duties as assigned by the Admin Coordinator and/or Operations Manager.
Key Responsibilities
* Perform general administrative duties, including answering telephones, responding to emails, and preparing crew activity reports
* Maintain discretion in all dealings and safeguard customer lists and internal proprietary information
* Assist with reception duties as needed and keep personal workspace neat and orderly
* Inform relevant internal and external parties of customer-related work requiring attention
* Perform other duties as assigned by the Admin Coordinator and/or Operations Manager
Requirements
* High School Diploma required
* 1-3 years of experience in an administrative capacity
* Bilingualism required
* Ability to communicate effectively, both written and verbally
* Strong attention to detail and ability to multitask
* Demonstrated sound work ethics and ability to build and maintain strong working relationships
Competencies
* Accountability: sets standards of performance for self and assumes responsibility for successfully completing tasks
* Adaptability: treats new situations or changes as an opportunity for growth and focuses on the benefits of change
* Builds Trust and Respect: treats people with dignity, respect, and fairness and operates with integrity
* Customer Focus: effectively meets the needs of customers, both internal and external, and builds proactive relationships
* Manages Work: manages time and resources to ensure work is completed effectively and efficiently
* Problem Solving: develops solutions for work issues by examining root cause of issues, identifying cause and effect, and identifying potential solutions
* Quality Standards: sets standards for excellence in work and procedures to achieve high quality, productivity, and efficiencies
* Safety Awareness: identifies safety issues/problems and informs the appropriate individual when issues arise
* Teamwork: contributes to building a positive team environment and supports successes, recognizes accomplishments, and provides feedback
What We Offer
* Competitive salary: $18.00 per hour
* Opportunity to work for a leading company with a strong culture of diversity and teamwork
* Chance to develop skills and advance in your career
About Us
ServiceMaster Restore is a leading company in Canada with over 65 years of experience. We are committed to restoring peace of mind and providing excellent service to our customers. Our talented network of employees share a vision of excellence and work together to achieve common goals.
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