Administrative Support Specialist
3 weeks ago
ServiceMaster Restore is seeking an experienced Administrative Assistant to support the Operations Manager with daily administrative procedures and processes. The successful candidate will be responsible for performing general administrative duties, including answering telephones, responding to emails, and preparing crew activity reports. Additionally, the candidate will be responsible for maintaining discretion in all dealings, ensuring the safeguarding and confidentiality of customer lists and internal proprietary information, and performing other duties as assigned by the Admin Coordinator and/or Operations Manager.
Key Responsibilities
- Perform general administrative duties, including answering telephones and responding to emails
- Prepare crew activity reports on a daily basis and provide to Operations Manager
- Maintain discretion in all dealings and ensure the safeguarding and confidentiality of customer lists and internal proprietary information
- Perform other duties as assigned by the Admin Coordinator and/or Operations Manager
Requirements
- High School Diploma required; other education or certification preferred
- 1-3 years of experience in an administrative capacity
- Ability to communicate effectively and work independently
- Strong attention to detail and ability to multi-task
- Proven ability to build and maintain strong working relationships
Competencies
- Accountability - sets standards of performance for self; assumes responsibility and accountability for successfully completing tasks
- Adaptability - treats new situations or changes as an opportunity for growth; focuses on the benefits of change
- Builds Trust and Respect - treats people with dignity, respect, and fairness; listens to others and considers opinions and ideas
- Customer Focus - effectively meets the needs of our customers; both internal and external, builds proactive relationships
- Manages Work - manages one's time and resources to ensure work is completed effectively and efficiently
- Problem Solving - develops solutions for work issues by examining root cause of issues, identifying cause and effect, and identifying potential solutions
- Quality Standards - sets standards for excellence in work and procedures to achieve high quality, productivity, and efficiencies
- Safety Awareness - identifies safety issues/problems and informs the appropriate individual when issues arise
- Teamwork - contributes to building a positive team environment; supports successes, recognizes accomplishments
What We Offer
- Competitive salary of $18.00 per hour
- Opportunity to work with a leading company in the industry
- Chance to develop skills and advance in your career
ServiceMaster Restore is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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