Executive Front Office Leader

6 days ago


Toronto, Ontario, Canada 1 Hotels Full time

Embark on a fulfilling career as an Executive Front Office Leader at 1 Hotels.

About the Role

We are seeking a service-minded leader to oversee and inspire our front office team. As an Executive Front Office Leader, you will train, supervise, and mentor new hires, setting them up for success in a dynamic and fast-paced environment.

You will interact with guests daily, welcoming them from around the world and teaching others to do the same, leading by example. This is an opportunity to lead a team of like-minded individuals who share your passion for hotel operations and exceptional guest service.

Key Responsibilities

  • Train and supervise front office staff to ensure seamless delivery of guest services
  • Mentor and develop new hires to enhance their skills and knowledge
  • Collaborate with other departments to ensure alignment and effective communication
  • Develop and implement strategies to improve guest satisfaction and loyalty

About You

We are looking for someone with a minimum of 2 years of experience in hotel operations, preferably in a leadership role. A post-secondary diploma or degree is a plus. You should be passionate about delivering exceptional guest service and have excellent communication skills.

Benefits

  • A competitive salary of approximately $70,000 - $90,000 per year, depending on location and experience
  • A comprehensive benefits package, including medical, dental, and vision coverage, EAP program, retirement planning, paid personal days, and more
  • Opportunities for career advancement and professional development through our exclusive online learning platform
  • A chance to work in a unique and inspiring work environment that prioritizes employee well-being and growth

About Us

At 1 Hotels, we are committed to delivering good-natured and informed service that evokes a sense of fulfillment and well-being. We believe in empowering our employees to grow and flourish in their careers and offer a range of perks and benefits to support this goal.



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