Customer Experience Manager

4 days ago


Burnaby, British Columbia, Canada Clio Full time
About Clio

Clio is a global leader in the legal technology industry, dedicated to transforming the legal experience for all.

Our Mission

We aim to better the lives of legal professionals while increasing access to justice.

Job Summary

We are seeking a Customer Marketing Manager to join our Customer Marketing Team in a key role.

Key Responsibilities
  • Develop and execute customer marketing strategies to drive engagement and retention.
  • Collaborate with cross-functional teams to align marketing efforts with business objectives.
  • Analyze customer data to inform marketing decisions and optimize campaigns.
  • Stay up-to-date with industry trends and best practices in customer marketing.
Requirements

To be successful in this role, you will need:

  • Proven experience in customer marketing or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and project management skills.
  • A passion for delivering exceptional customer experiences.


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