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Customer Experience Ambassador
2 months ago
Job Summary:
We are seeking a highly skilled In-Store Customer Experience Specialist to join our team at UNIQLO Metropolis at Metrotown. As a brand ambassador, you will be responsible for delivering exceptional customer service, building strong relationships with customers, and promoting our brand values.
Key Responsibilities:- Customer Service: Provide superior customer service, ensuring that every customer interaction is positive and memorable.
- Brand Ambassador: Act as a brand ambassador, representing UNIQLO's mission and vision, and promoting our brand values.
- Sales and Profit: Utilize company tools to maximize sales and profits, and increase the number of units per transaction.
- Team Player: Work collaboratively with the store team to achieve sales goals and provide excellent customer service.
- Problem-Solving: Identify and resolve customer issues, and provide feedback to management to improve store operations.
- Education: Post-secondary education with at least 3 years of experience in a similar role.
- Communication Skills: Excellent communication and interpersonal skills, with a strong ability to build relationships with customers and colleagues.
- Problem-Solving Skills: Ability to problem-solve and think critically, with a focus on delivering exceptional customer service.
- Flexibility: Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Physical Demands: Ability to stand for long periods, read computer terminals, and lift up to 50 pounds.
Why Join UNIQLO?
At UNIQLO, we are committed to delivering exceptional customer service and building strong relationships with our customers. As an In-Store Customer Experience Specialist, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our store.
