Fraud Detection Specialist

3 weeks ago


Moncton, New Brunswick, Canada Tangerine Full time
Fraud Detection Specialist - 12-Month Contract

In this role, you will work to minimize fraud losses through detection, investigation and mitigation. This includes investigating questionable credit card activity, contacting customers proactively, and blocking accounts from further fraudulent activity.

Some of your key responsibilities will include:

  • Analyzing alerts generated by various fraud detection tools and assessing the probability that fraud is occurring.
  • Making a decision, based on the analysis completed, to block the account or to contact the cardholder to discuss the activity.
  • Sharing information on trends to ensure large scale fraud trends are identified and actioned quickly.
  • Communicating with branches and other Bank departments to resolve inquiries relative to fraud issues and/or complaints.

You will be required to have fluency in both English and French, with prior experience in fraud and experience working with Mastercard products.



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