Digital Product Specialist

6 months ago

Moncton, Canada Atlantic Lottery Full time

What you'll do

Responsibilities

Player Experience: Complete the definition of all features and support product development, in partnership with development, architecture and various other stakeholders.

Understand our players and market: Communicate our players' needs to all teams by turning player pain points and desires into actionable user stories and requirements.

Strategy: Play an active part in executing our vision, strategy and roadmap that meets player needs and delivers strong returns against corporate priorities. Execute prioritization processes that ensure the delivery of improvements that delight the player.

Assess business value: Support the assessment of features, functionality and business opportunities. Complete the proper prioritization of projects and the product backlog against established value metrics.

Optimize: Research and analyze feedback from players and stakeholders and provide feedback to our UX and Product Management teams. Monitor our performance against key metrics to identify customer pain points and best opportunities for growth. Live a culture of continuous improvement.

Lead and Collaborate: Be a champion for alc.ca and back-office platforms. Bring the product vision to life and inject passion and energy into our projects. Build and maintain effective, collaborative relationships throughout the organization. Gain an understanding of the technical complexity affecting our digital properties.

What you'll need

Qualifications

Education and Experience:

Diploma and/or Bachelor degree in commerce, marketing or related field. 2+ years of marketing experience or similar role. Strong technical and analytical skills required. Understanding of information systems and/or web/eCommerce sites. Must be 19 years of age or older to apply.

Must reside in Atlantic Canada.

Professional Skills:

Experience growing in a fast-paced, high growth environment, with the ability to adapt to evolving priorities, resources, and business needs. Strong analytical skills and proven experience with data-driven automation and insights. Strong communication skills and experience working with large, cross-functional teams. Comfortable and confident working with both the technical and business sides of an organization. Strong communication skills to interact with both internal and external stakeholders. Technical enough to understand implementation processes and be capable of wading into the details but can also drive from the business aspect. Ability to gather and impactfully present problems and solutions. Support the team in maintaining a portfolio-oriented product approach for balancing bold, high-upside bets with quick wins.

Assets:

Experience monitoring and analyzing digital properties/platforms and performance metrics, generating reports and insights. Experience in product definition and business roadmaps with proven experience, using datasets to drive business decisions for a set of products, tools, or services. Agile Development and Waterfall methodologies (Scrum) and other IT delivery methodologies. Funding, verification, authentication systems or Fraud controls. Project and UX software (JIRA, etc.). Experience as a Product Owner on Mobile App Scrum Team and/or Web Content Management System (WCMS) Scrum Team.

AL Benefits:

Extended health coverage that includes medical, dental, and vision. Basic life insurance, disability, and wellness programs. Defined Benefit Pension Plan. Three weeks of vacation annually (pro-rated) and 13 paid statutory holidays. Plus, we have a vacation purchasing program. Flexible Workplace Arrangements. Three personal leave days per year. Two volunteer days per year. Career advancement opportunities.

Recruitment Process: The last couple of years has accelerated change across our workplace, including our hiring practices As a result, throughout your application process, you may be asked to connect with us virtually, and may not be required to meet in-person. All interviews are conducted in English, our working language, unless otherwise stated.

Internal Employees: Internal Employees interested in this opportunity must be in "good standing," which includes meeting expectations on their last performance review. Performance improvement plans, disciplinary action, attendance, mandatory training, and other performance related items will also be taken into consideration when determining the applicant's "good standing" status.

Eligibility to Work in Canada: As applicable, candidates must have acquired all required work permits/visas and other authorizations and otherwise be eligible to work in Canada at the time any offer of employment is made by AL. It is the sole responsibility of the candidate to obtain all required work permits/visas and other authorizations.

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