Digital Media Director
3 weeks ago
About DELVE
DELVE is a fast-paced performance media agency that empowers clients to grow their customer base through the integration of technology and data in media. Our team works together as one highly functioning unit, driven by our passion for delivering exceptional value to clients and creating an engaging work environment for our team members.
We offer a range of services, including digital marketing management, first-party data science, consulting, and adtech/martech systems integration and reselling on a global scale. We help our clients connect the dots between data and technology in media by identifying their super fans, deterministically finding more of them, and converting them online in the most effective way.
Our company has been recognized as one of the best places to work in Colorado for three consecutive years. We prioritize professional development and emphasize the importance of self-care, family, community, and career growth. As a privately owned company, we can move quickly and make decisions without being held back by red tape.
We have offices in Boulder, Colorado, Warsaw, and Minsk, as well as team members in 10 other countries. Our clients include UNICEF, International Rescue Committee, Virgin Voyages, Gerber Life Insurance, Apple Leisure Group, Orange, and Hebe.
Job DescriptionThis is an exciting opportunity for a hands-on leader to take charge of a growing Paid Search and Paid Social team and turn it into a powerful revenue driver for a fast-growing global digital agency with around 150 employees. We're looking for someone with deep expertise in Paid Search and Paid Social who can lead multi-million dollar campaigns that focus on reaching the right audience at every stage of the funnel for clients around the world.
In this role, you will oversee the strategic development and execution of innovative Paid Search and Paid Social campaigns across multiple platforms, including Google Ads, SA360, Microsoft Ads, Meta, TikTok, LinkedIn, and more. With support from the Paid Search & Paid Social team, you will be accountable for planning complex campaigns that deliver exceptional performance and tangible value to our clients. This client-facing position owns the development and effective delivery of strategic client decks/presentations. You'll oversee all campaign activity and deliverables for the team's Media Managers and facilitate the training and development of the team. You will work with DELVE's Leadership Team and Paid Search / Paid Social Team Leads on resourcing and staffing plans.
You will also have the opportunity to make a meaningful impact by working with nonprofit organizations dedicated to creating positive change. You will be part of a team that drives impactful campaigns, helping these organizations achieve their mission and amplify their voice.
Key Responsibilities- Project Margin Management: Ensure the department meets or exceeds Project Margin Targets. Lead forecasting efforts (Client Net Revenue, People Costs, and Department Project Margin) and make data-driven decisions based on analysis of past and projected margins, as well as productive utilization.
- Leadership with a Vision: Lead with a clear focus on achieving goals through your managers, not just by managing. As a coach, you will cultivate and promote internal talent, building future leaders. You'll design and refine organizational structures that align with project margin goals, setting performance standards while motivating the team to exceed them. Your leadership will create a high-performance culture that attracts top talent, enabling long-term, sustainable growth.
- Customer Education & Thought Leadership: Serve as a confident and personable Subject Matter Expert, offering deep expertise and a strong point of view beyond the immediate scope of work. Your ability to listen, empathize, and understand the broader context will position you as a trusted advisor to clients.
- Key Focus: Inspire, build, and coach a team of Paid Search and Paid Social professionals, empowering them to execute high-impact campaigns that deliver maximum profitability.
- Minimum of 8-10 combined years of working hands-on with Paid Search & Paid Social platforms.
- 8+ years of hands-on experience managing paid digital media, including 5+ years managing Google Ads and 4+ years managing paid social campaigns, preferably Meta.
- 5+ years leading the client experience (at least 2 years in agency setting) from strategy development, research, and campaign optimizations to weekly performance reviews/insights/recommendation, QBRs, and 1:1s with client leadership.
- 5+ years leading a Paid Search and/or Paid Social team of 10+ specialists, account managers, and analysts in delivering high-quality service for clients with monthly average 6-7 figure budgets.
- Exhibited mastery of performance measurement frameworks (full-funnel measurement, multi-touch attribution, A/B testing, time series studies, brand lift, etc.).
- Expert ability and comfort in creating and delivering executive-level presentations (using frameworks, visuals, conceptual diagrams, and captivating storytelling devices) in small and large audience settings.
- 5+ years inspiring, developing, and coaching people managers and multiplying your powers to maximize overall team performance down to the lowest levels of your org.
- Proven success in implementing a capacity planning/forecasting process that informs both future headcount requirements and profitability forecasts.
- Proven success implementing people management frameworks and consulting engagement delivery processes.
- A competitive salary range of $150,000-$175,000 plus a 10% salary performance bonus.
- A comprehensive benefits package, including health coverage for employees and their families, life insurance, disability coverage, and a 401(k) plan with a 4% match/company contribution.
- A generous PTO policy, parental leave, and wellness program.
- A hybrid working model, with Tuesdays, Wednesdays, and Thursdays spent in the office and Mondays and Fridays spent working from home.
DELVE is an equal opportunity employer and welcomes applications from candidates with H1B visa status. We are committed to creating a culture of unity and respect and have a zero-tolerance policy for behavior that promotes harassment, hate, and discrimination of any kind.
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