Strategic Communications Director of Community Engagement
2 days ago
We are seeking a Strategic Communications Director of Community Engagement to join our team at the City of Windsor. In this role, you will be responsible for developing and implementing an enterprise-wide corporate communications strategy that focuses on best practices and innovation in communications.
Key Responsibilities- Develop and achieve goals for the Communications and Customer Service Division;
- Set direction and lead the Division's creative strategy while effectively managing the Division's staff together with all internal and external resources;
- Provide advice and direction with respect to the delivery of communications strategies for the corporation;
- Co-ordinate the City's communication activities including researching, writing, editing a broad range of communications materials;
- Conduct surveys and questionnaires related to city services, programs and initiatives;
- Provide advice and assistance with the planning of special events and announcements;
- Participate on corporate project teams for the purpose of providing communications advice;
- Oversee any work that supports the corporate communications program and initiatives;
- Advise City staff on the effective communication of City programs;
- Act as the Emergency Information Officer for the City of Windsor in times of emergency or when critical issues arise;
- A University degree in the Arts, Journalism, Media Arts, Communications or a related field with a minimum of six (6) years of progressively responsible professional communications experience OR an Ontario Secondary School Graduation Diploma, combined with a College Diploma in Journalism, Media Arts, Communications or a related field or Ontario Ministry of Education equivalencies and a minimum of ten (10) years of progressively responsible communications experience;
- Extensive leadership experience in developing, implementing and evaluating creative, out-of-the box and innovative multi-media communications strategies (web, graphic, print, social media), programs and plans and managing issues in a complex environment;
- Experience in government/stakeholder engagement and relations; experience as a spokesperson, supporting senior executives, responding to media and working with the press;
- Providing strategic advice to the most senior levels in the organization;
- Well-rounded knowledge of social media, media relations, relationship management and client satisfaction;
- Demonstrated ability to lead, motivate and influence staff and external contacts;
- Knowledgeable of government processes, particularly in the development and delivery of stakeholder consultation plans, communications and customer service;
- Excellent oral, written, visual communication and presentation skills as well as the ability to maintain effective relations with corporate leadership, staff at all levels, unions, advisory committees, outside boards and commissions, other service areas, and City Council.
The City of Windsor is a $1 Billion enterprise with over 3000 employees, serving as the country's most southerly city and gateway to Canada through North America's busiest international border crossing. We offer a superior quality of life with attractive affordability, a spectacular waterfront overlooking our Michigan neighbours, glorious gardens, bike and walking trails, a myriad of festivals and events, enticing attractions, and easily accessible major metropolitan areas.
We are a welcoming community boasting of excellent educational institutions, an enviable climate, and a diverse and rapidly expanding economy. As the ideal candidate, you will be a communications leader with a broad range of skills and experience in all facets of traditional and leading edge corporate communications approaches including strategic communications, employee/community engagement, public relations, and corporate branding.
You will cultivate relationships and be a creative, out of the box thinker with a track record of change leadership while engaging, motivating and developing a talented team and building a culture based on creativity, collaboration and client service orientation.
What We Offer- An estimated salary of $122,852.35 to $140,328.45, plus employer paid benefits, a vacation package and a defined benefits pension plan;
- A convenient and centrally located downtown office in Windsor, Ontario;
- Virtual work policy opportunities reflecting the demands of the position and corporate policy;
- Leadership training opportunities to further enhance your skills;
- A low cost of housing, with significantly more affordable options than regions in and around the Greater Toronto Area;
- Access to multiple exceptional hospitals in our community with a state-of-the-art acute care hospital planned to open in the future.
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