Senior Director, Corporate and Executive Communications

11 hours ago

Windsor, Canada City of Windsor Full time
p>The Corporation of the City of Windsor, a $1 Billion enterprise with over 3000 employees, is the country’s most southerly city and gateway to Canada through North America’s busiest international border crossing. We offer a superior quality of life with attractive affordability, a spectacular waterfront overlooking our Michigan neighbours, glorious gardens, bike and walking trails, a myriad of festivals and events, enticing attractions, and easily accessible major metropolitan areas. We are a welcoming community boasting of excellent educational institutions, an enviable climate, and a diverse and rapidly expanding economy.

Inspire our Future

As the ideal candidate, you are a communications leader with a broad range of skills and experience in all facets of traditional and leading-edge corporate communications approaches including strategic communications, employee/community engagement, public relations, and corporate branding. In addition, you are known for your ability to cultivate relationships and be a creative, out-of-the-box thinker with a track record of change leadership while engaging, motivating and developing a talented team and building a culture based on creativity, collaboration, and client service orientation.

Reporting to the Senior Executive Director of Corporate Services, the Senior Manager of Communications and Customer Service will be responsible for developing and implementing an enterprise-wide corporate communications strategy for the City with a focus on best practices and innovation in communications while building and maintaining a strong reputation.

This will include developing and achieving goals for the Communications and Customer Service Division; setting direction and leading the Division’s creative strategy while effectively managing the Division’s staff together with all internal and external resources.

As the City’s go-to person for communications and issues management strategies, this position will provide advice and direction with respect to the delivery of communications strategies for the corporation, which seeks to develop stakeholder consultation and positive community relations. In addition, you will coordinate the City’s communication activities including researching, writing, and editing a broad range of communications materials including news/media releases, advertisements, publications, articles, brochures, special event literature, etc.

Additional responsibilities include conducting surveys and questionnaires related to city services, programs, and initiatives; providing advice and assistance with the planning of special events and announcements; participating on corporate project teams for the purpose of providing communications advice; overseeing any work that supports the corporate communications program and initiatives; advising City staff on the effective communication of City programs.

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