IT Technical Operations Manager

2 weeks ago


Toronto, Ontario, Canada HomeLife Realty Services Inc. Full time
Job Summary:
We are seeking an IT Technical Operations Manager to lead our technology projects and provide ongoing IT support. This role involves managing IT initiatives, collaborating with external stakeholders, and ensuring technology solutions meet business needs.

Key Responsibilities:
  • Lead and manage IT projects from initiation to completion, ensuring timely delivery and alignment with business objectives.
  • Collaborate with external stakeholders, franchisees, and vendors to implement and maintain IT solutions.
  • Develop clear, detailed technical requirements for software development and systems enhancements.

Technical Support:
  • Act as the primary point of contact for franchisees and vendors for technical support and troubleshooting.
  • Implement new systems or updates across the business and its franchises.
  • Coordinate with third-party vendors to resolve complex technical issues.

Frontend Development & Website Functionality:
  • Oversee the development and maintenance of websites and ensure smooth frontend functionality.
  • Work closely with external development teams to maintain and improve user interfaces.

Database Management:
  • Manage and maintain databases, ensuring data integrity and security.
  • Provide expertise in MySQL database setup, optimization, and troubleshooting.

Coding & Development:
  • Use technical expertise in MySQL, JavaScript, and CSS to assist in coding and development efforts as needed.
  • Collaborate with external developers on projects requiring custom code or integrations.

Qualifications:
  • Bachelor's degree in Computer Science, Computer Engineering, or a related field.
  • Strong experience with MySQL, JavaScript, and CSS.
  • Proven ability to manage IT projects, including gathering requirements and coordinating with external stakeholders.
  • Knowledge of database management and frontend development best practices.
  • Experience writing technical documentation and ensuring website functionality.
  • Excellent communication skills and the ability to work effectively with non-technical stakeholders.

Why Work With Us:
  • $80,000 per year competitive salary.
  • Full-time, permanent position with opportunities for growth and professional development.
  • Collaborative work environment with a focus on technology-driven solutions.


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