Retail Store Manager
7 days ago
We are seeking a highly skilled and experienced Retail Store Manager to join our team at Winners. As a Retail Store Manager, you will be responsible for leading a team of sales associates and ensuring the overall success of the store.
Key Responsibilities- Store Operations
- Manage store operations, including merchandising and presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping and receiving.
- Ensure the store is running efficiently and effectively, with a focus on customer satisfaction and sales growth.
- Associate Development
- Direct accountability for recruitment, training and Associate development, performance and acts as a role model on delivering positive Associate and customer experience in Store.
- Develop and implement training programs to ensure Associates have the skills and knowledge needed to succeed in their roles.
- Business Development
- Identify and develop recommendations for District Manager and Business Development teams on merchandise mix, inventory levels, customer demographics when sales have been impacted due to cannibalization, market or competition changes.
- Report on competition analysis (merchandise pricing, presentation, customer service etc.).
- Leadership
- Minimum 5 years management experience in Retail including but not limited to operations, customer service, merchandising, people management, health and safety and loss prevention.
- Demonstrated management and leadership skills with the ability to act as a collaborative partner and positively influence management and staff to act in the best interest of the Company by providing advice feedback and guidance to resolve problems.
- Communication
- Strong communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering and coaching.
- Ability to communicate effectively with Associates, customers, and other stakeholders.
- One-of-a-kind, inclusive culture
- Benefits that take effect your first day
- Dedicated training and on-the-job resources to enhance your development
- Three weeks' vacation with option to buy an additional week through our Vacation Trade Program
- Tuition reimbursement to support your career progression
- Merchandise discount for yourself and eligible family members at all TJX Canada stores
- Associate and Family Assistance Program to support healthy living
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