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Retail Store Manager

2 months ago


Mission, British Columbia, Canada KJ'S Best Cannabis Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at KJ's Best Cannabis. As a key member of our retail team, you will be responsible for overseeing the day-to-day operations of our store, ensuring a positive customer experience, and driving sales growth.

Key Responsibilities
  • Team Management: Supervise and coordinate the activities of sales floor staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and minimizing losses.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Reporting and Analysis: Prepare and submit regular reports on sales volumes, merchandising, and personnel matters, providing insights to inform business decisions.
  • Store Operations: Authorize returns and exchanges, manage cash handling and security procedures, and maintain a clean and organized store environment.
  • Training and Development: Provide on-the-job training and coaching to sales floor staff, ensuring they have the skills and knowledge needed to succeed in their roles.
Requirements
  • Secondary (high) school graduation certificate
  • Will train
  • Permanent work term
  • English language proficiency
  • 30-40 hours per week