Senior Client Sales Executive, Higher Education
4 weeks ago
We are seeking a highly motivated and experienced Senior Client Sales Executive to join our team. As a key member of our sales team, you will be responsible for managing client relationships across multiple North American Higher Education accounts. Your primary goal will be to gain a deep understanding of your clients' needs and ensure their satisfaction.
Key Responsibilities:- Exceed revenue objectives within your assigned territory
- Forecast and manage the end-to-end contract renewal process for your assigned territory while meeting book of business targets
- Identify revenue opportunities within each client account and forecast them accurately in the CRM
- Manage a complex, solution sale; moving the sale through the entire sales process
- Develop and maintain a territory plan for your assigned account base
- Conduct regular meetings with clients (on the phone and virtually) to foster the relationship and uncover or advance sales opportunities
- Effectively and efficiently deploy D2L resources at appropriate stages in the sales cycle to advance the sales process
- Productively work alongside other D2L stakeholders on the client's account team
- Be well-informed about current industry trends and be able to speak intelligently about the education industry while constantly striving to improve knowledge
- Attend and participate in sales meetings, product seminars, trade shows, and conferences, variable by the seasonality of the business and need of individual sales cycles
- Occasional travel required - 25% of time (client sites and user conferences)
- 3+ years in a SaaS sales-oriented account management role
- Client-facing experience in a sales, support, or service-related role
- Knowledge of Solution Selling Methodology
- Strong communication and presentation skills (phone, video, email, and in-person)
- Self-motivated, committed to excellence, and detail-oriented
- Experience with enterprise-level web-based applications
- Experience with learning-related enterprise systems (Learning Management Systems, Training and Assessment Systems, or similar) is an asset
- Knowledge of the Higher Education Market is an asset
We offer a competitive benefits package, including a wellness subsidy, equity grants, variable incentive, and more. Our team is dedicated to providing you with the tools to do the best work of your life. We are committed to creating a diverse and inclusive environment and encourage your application even if you don't believe you meet every single qualification outlined.
We are proud to provide employees with the following benefits:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
- 2 Paid Days off for Catch the Wave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning, and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog-Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver, and Melbourne
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Kitchener, Ontario, Canada D2L Full timeJob Summary:We are seeking a highly skilled Senior Client Sales Executive to manage client relationships across multiple North American Higher Education accounts. As a key member of our team, you will be responsible for gaining a deep understanding of your clients' needs and ensuring their satisfaction. You will be an expert in understanding customers'...
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Senior Client Sales Executive, Higher Education
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Kitchener, Ontario, Canada D2L Full timeJob Summary:As a Senior Client Sales Executive, you will be responsible for managing client relationships across multiple North American Higher Education accounts. You will gain a deep understanding of your clients' needs and strive to keep client satisfaction at an all-time high. You will be an expert in understanding customers' strategic visions and...
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Kitchener, Ontario, Canada D2L Full timeJob Summary:As a Senior Client Sales Executive, you will be responsible for managing client relationships across multiple North American Higher Education accounts. Your primary goal will be to gain a deep understanding of your clients' needs and maintain their satisfaction at an all-time high. You will be an expert in understanding customers' strategic...
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Kitchener, Ontario, Canada D2L Full timeJob Summary:As a Senior Client Sales Executive, you will be responsible for managing client relationships across multiple North American Higher Education accounts. You will gain a deep understanding of your clients' needs and work to keep client satisfaction at an all-time high. You will be an expert in understanding customers' strategic visions and identify...
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