Optical Services Coordinator
1 week ago
About Us:
FYidoctors is a leading healthcare provider with a strong commitment to patient well-being. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 across Canada and the USA.
We value our employees and strive to maintain a positive and supportive work environment where everyone can thrive and grow. Our team is dedicated to delivering world-class service to our patients.
Why You'll Thrive Here:
- Competitive wages with quarterly bonuses (for qualifying clinics)
- A comprehensive benefits package, including outstanding optical coverage
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A collaborative workplace culture that fosters a sense of teamwork
- Ongoing training and development opportunities to help you advance your career
About the Role:
We are seeking a highly skilled Patient Services Specialist to join our Halifax Downtown clinic. As a key member of our team, you will play a critical role in delivering exceptional service to our patients.
Key Responsibilities:
- Administering pre-testing services
- Communicating with patients in person and via other channels
- Managing appointment bookings, prescription printouts, and billing and payments
- Providing excellent customer service using your charisma and problem-solving skills
What We're Looking For:
- Customer-facing experience, preferably in a retail environment
- Comfortable working in a fast-paced environment
- Strong organizational skills
- A high level of comfort using technology and computers
- A professional, approachable manner and a love of meeting and interacting with people
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