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Service Advisor
2 months ago
We are seeking a skilled Service Advisor to join our team at Ken Kennedy Services. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.
Key Responsibilities- Customer Service: Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Service Coordination: Coordinate with technicians to ensure efficient and effective service delivery, ensuring that customers receive their vehicles on time and to their satisfaction.
- Communication: Communicate effectively with customers, technicians, and other stakeholders to ensure seamless service delivery.
- Problem-Solving: Troubleshoot and resolve customer complaints in a fair and professional manner.
- Education: No degree, certificate, or diploma is required for this role.
- Experience: Previous experience in a service-related role is an asset.
- Language: Fluency in English is required.
- Availability: Availability to work 42.5 hours per week is required.
- Health Benefits: We offer a comprehensive health care plan to our employees.
- Financial Benefits: We offer a bonus and commission structure to our employees.
- Job Security: We offer permanent employment to our employees.
