Restaurant Operations Manager

4 weeks ago


Timmins, Ontario, Canada KFC Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at KFC. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets our high standards.

Key Responsibilities:
  • Conduct performance reviews of team members to ensure they are meeting our service standards.
  • Ensure that all health and safety regulations are followed in the restaurant.
  • Participate in marketing plans and implementation to drive sales and growth.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer satisfaction.
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and productivity.
  • Supervise a team of 16-20 people to ensure that they are meeting our service standards.
  • Work in a fast-paced environment with tight deadlines and physically demanding conditions.
  • Be a team player and demonstrate dependability, flexibility, and a willingness to learn and grow.
Requirements:
  • 1 year to less than 2 years of experience in a restaurant management role.
  • Degree in Hospitality or a related field.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Physical stamina to work in a physically demanding environment.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A fun and dynamic work environment.
  • Support for newcomers and refugees, including recruitment and foreign credential recognition.
  • Support for Indigenous people, including cultural competency training and awareness training.
  • Support for visible minorities, including hiring policies that discourage discrimination.


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