Restaurant Operations Manager
3 weeks ago
Job Title: Restaurant Operations Manager
Job Summary: We are seeking a highly skilled Restaurant Operations Manager to join our team at Subway. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.
Key Responsibilities:
- Operations Management: Oversee the daily operations of the restaurant, including managing staff, inventory, and customer service.
- Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and controlling costs.
- Marketing and Sales: Develop and implement marketing and sales strategies to increase sales and customer engagement.
- Staff Management: Recruit, train, and develop staff to ensure that they have the skills and knowledge needed to provide excellent customer service.
Requirements:
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
- Experience: 1 year to less than 2 years.
- Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
Work Environment:
The Restaurant Operations Manager will work in a fast-paced environment with tight deadlines and will be required to work under pressure. The role will involve standing for extended periods and handling heavy loads.
Personal Suitability:
- Accurate: Ability to accurately manage finances and inventory.
- Client Focus: Ability to provide excellent customer service and focus on customer needs.
- Dependability: Ability to work independently and as part of a team.
- Efficient Interpersonal Skills: Ability to communicate effectively with staff, customers, and suppliers.
- Excellent Oral Communication: Ability to communicate effectively with staff, customers, and suppliers.
- Excellent Written Communication: Ability to write clear and concise reports and correspondence.
- Flexibility: Ability to adapt to changing circumstances and priorities.
- Organized: Ability to prioritize tasks and manage time effectively.
- Reliability: Ability to work independently and as part of a team.
- Team Player: Ability to work collaboratively with staff and other departments.
Language: English
Hours: 35 hours per week
Work Term: Permanent
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