Restaurant Operations Manager
2 weeks ago
Restaurant Operations Manager
About the Role
We are seeking a highly skilled Restaurant Operations Manager to join our team at Subway. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities
- Leadership and Management
- Supervise and train staff to ensure excellent customer service and high-quality food preparation
- Develop and implement operational procedures to improve efficiency and productivity
- Financial Management
- Manage cash and complete balance sheets, cash reports, and related forms
- Negotiate arrangements with suppliers for food and other supplies
- Customer Service
- Address customers' complaints or concerns
- Provide excellent customer service to ensure customer satisfaction
- Marketing and Sales
- Participate in marketing plans and implementation
- Negotiate with clients for catering or use of facilities
Requirements
- Education
- College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience
- 1 year to less than 2 years of experience in a similar role
- Skills
- Excellent leadership and management skills
- Strong financial management skills
- Excellent customer service skills
- Ability to work under pressure and meet deadlines
Work Environment
The Restaurant Operations Manager will work in a fast-paced environment with tight deadlines and repetitive tasks. The ideal candidate will be physically demanding and able to handle heavy loads. The work environment will be a combination of sitting, standing, and walking.
Personal Suitability
The ideal candidate will possess excellent interpersonal skills, be accurate, client-focused, dependable, efficient, and a team player. They will also have excellent oral and written communication skills and be flexible.
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