Restaurant Operations Manager

2 days ago


SaintHyacinthe, Quebec, Canada 9393-2606 Québec Inc. Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at 9393-2606 Québec Inc.

Key Responsibilities
  • Service Development: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Product Management: Cost products and services to maintain profitability while meeting customer expectations.
  • Regulatory Compliance: Enforce provincial/territorial liquor legislation and regulations to maintain a safe and responsible environment.
  • Inventory Management: Organize and maintain inventory to prevent stockouts and overstocking.
  • Health and Safety: Ensure health and safety regulations are followed to protect employees and customers.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to secure the best deals.
  • Customer Service: Address customers' complaints or concerns in a professional and timely manner.
  • Event Planning: Plan, organize, direct, control, and evaluate daily operations, including managing events.
Supervision

Supervise a team of 5-10 people to ensure smooth day-to-day operations.

Computer and Technology Knowledge

Proficient in MS Office to manage administrative tasks and maintain records.

Work Conditions and Physical Capabilities

Work in a fast-paced environment with tight deadlines, requiring attention to detail and the ability to stand for extended periods.

Personal Suitability
  • Accuracy: Ensure accuracy in all tasks and responsibilities.
  • Client Focus: Provide excellent customer service to maintain a positive reputation.
  • Dependability: Demonstrate dependability and reliability in all aspects of the job.
  • Efficient Interpersonal Skills: Develop and maintain strong relationships with colleagues, suppliers, and customers.
  • Excellent Oral Communication: Communicate effectively with all stakeholders to ensure seamless operations.
  • Flexibility: Adapt to changing circumstances and priorities.
  • Organized: Maintain a well-organized workspace and prioritize tasks effectively.
  • Team Player: Collaborate with the team to achieve common goals.
  • Ability to Multitask: Manage multiple tasks and responsibilities simultaneously.
Screening Questions

Please answer the following questions to help us assess your suitability for this role:

  • Do you have the necessary equipment for remote work (i.e., internet, home office, etc.)?


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