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Restaurant Operations Manager

2 months ago

Ottawa, Ontario, Canada Tomo Restaurant Full time
Restaurant Manager Job Description

Tomo Restaurant is seeking a highly skilled and experienced Restaurant Manager to lead our dining establishment. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Service Development: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Inventory Control: Organize and maintain inventory to minimize waste and optimize stock levels.
  • Health and Safety: Ensure compliance with health and safety regulations to protect our customers and staff.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to secure the best possible deals.
  • Marketing and Promotion: Participate in marketing plans and implementation to drive business growth and increase customer engagement.
  • Team Leadership: Lead and instruct individuals to achieve team goals and objectives.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Operational Planning: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 2 years to less than 3 years in a related field.
  • Language: English.
  • Work Term: Permanent.
  • Hours: 30 to 35 hours per week.