Technical Solutions Expert
5 days ago
Alexa Translations is a leading provider of translation solutions, empowering global businesses to expand their reach and succeed in new markets. With our cutting-edge technology and expert team, we help organizations like yours navigate the complexities of language barriers and cultural differences.
As a Solutions Engineer at Alexa Translations, you will play a critical role in driving business growth and client satisfaction through exceptional technical expertise and consultation services. Your primary focus will be on collaborating with internal teams and clients to ensure seamless system integration, successful solution implementation, and outstanding customer experiences.
Main Responsibilities:
- Develop and deliver compelling product demonstrations and proof-of-concept trials, showcasing our solutions' value proposition and technical capabilities.
- Provide top-notch technical guidance, troubleshooting, and support during the sales process, ensuring smooth transitions from pre-sales to post-sales support.
- Work closely with Business Development, Account Directors, Client Success Managers (CSMs), and Product teams to deliver world-class customer experiences and drive revenue growth.
Key Qualifications:
- Proven experience in pre-sales, solutions engineering, or technical consulting roles, with a strong background in APIs, system integrations, and software troubleshooting.
- Familiarity with IT and security requirements, including handling questionnaires and audits, and a working knowledge of CRM software.
- Excellent communication skills, with the ability to represent the brand with sophistication and impeccable presentation, both written and verbal.
Estimated Salary:$120,000 - $180,000 per year, depending on location and experience. This salary range is based on industry standards for similar positions in the language translation and technology sectors.
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