Color and Technical Solutions Expert

2 days ago


Montreal, Quebec, Canada Axalta Full time

Axalta is seeking a skilled Color and Technical Solutions Expert to join our team.

Job Summary

The ideal candidate will possess strong technical aptitude, excellent communication skills, and the ability to troubleshoot complex customer issues related to color matching and technical support for Axalta products.

Key Responsibilities:
  • Provide expertise in color matching and technical support for Axalta products, collaborating with cross-functional teams to ensure accurate assistance and efficient resolution of customer inquiries.
  • Serve as the primary point of contact for technical inquiries and issues related to Axalta product offerings, providing guidance on color correction techniques and best practices to achieve desired results.
  • Assist customers with all aspects of actual product usage within all product lines within Axalta, including product selection, mixing, and proper application per Technical Data Sheets (TDS).
Requirements:
  • Previous experience in customer support or technical service roles, preferably in collision repair or paint distribution.
  • Strong technical aptitude and troubleshooting skills, with the ability to diagnose and resolve customer issues.
  • Excellent communication and interpersonal skills, with the ability to effectively convey technical and color information to both technical and non-technical audiences.
  • Detail-oriented mindset with a focus on quality assurance and continuous improvement.
Preferred Qualifications:
  • Previous experience in customer support or technical service roles.
Salary and Benefits:

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Axalta offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.

About Axalta:

Axalta is a leading global supplier of coatings to the transportation industry. We engineer technologies that protect customers' products from heat, light, corrosion, abrasion, moisture, or chemicals, and add dimension and beauty with colorful finishes. Our diverse global footprint allows us to deliver solutions in over 140 countries and coat 30 million vehicles per year. We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.



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