Hospitality Operations Director

1 week ago


Pincher Creek, Canada Econo Logde Inn and Suites Full time
About the Role

We are seeking a skilled and experienced Hospitality Operations Director to join our team at Econo Logde Inn and Suites. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our resort.

Key Responsibilities:
  • Policies and Procedures: Develop and implement effective policies and procedures to ensure seamless daily operations.
  • Staff Supervision: Lead and supervise a team of staff members to ensure excellent customer service and high-quality standards.
  • Performance Reviews: Conduct regular performance reviews to identify areas for improvement and provide constructive feedback.
  • Front Desk Duties: Assist with front desk duties, including check-in/check-out processes, guest inquiries, and conflict resolution.
  • Financial Management: Prepare budgets and monitor revenues and expenses to ensure financial sustainability.
  • Marketing Strategies: Develop and implement marketing plans to attract new customers and retain existing ones.
About You

To be successful in this role, you will need:

  • A strong background in hospitality management, with experience in a similar position.
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • Proficiency in Microsoft Office Suite, particularly Excel and Word.
What We Offer

We offer a competitive salary range of $55,000 - $65,000 per annum, depending on experience. In addition, we provide:

  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy, including vacation days and sick leave.
  • Opportunities for professional development and growth within the company.

Salary: $60,000 annually (estimated based on industry standards and location)



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