Hotel Operations Director

7 days ago


Pincher Creek, Canada Econo Logde Inn and Suites Full time
About the Role

We are seeking a skilled Hotel Operations Director to oversee the daily operations of our Econo Lodge Inn and Suites. The successful candidate will be responsible for developing and implementing policies and procedures to ensure seamless hotel operations.

This is a full-time, permanent position with a competitive salary range estimated between $45,000 and $60,000 per year, depending on experience.

Key Responsibilities
  • Policy Development: Create and implement effective policies and procedures to streamline hotel operations.
  • Staff Supervision: Oversee a team of staff members, providing guidance and support to ensure excellent customer service.
  • Performance Reviews: Conduct regular performance reviews to assess employee progress and identify areas for improvement.
  • Front Desk Duties: Manage front desk operations, ensuring smooth check-in and check-out processes.
  • Budgeting and Finance: Prepare budgets and monitor revenues and expenses to maintain financial stability.
  • Marketing Strategies: Develop and implement marketing plans to increase occupancy rates and revenue.
  • Customer Service: Provide exceptional customer service, addressing guest needs and concerns in a professional manner.
  • Scheduling and Inventory: Establish work schedules and maintain inventory levels to optimize hotel efficiency.
Requirements

To be successful in this role, you must have:

  • A Secondary (High) School Graduation Certificate;
  • A minimum of 7 months to less than 1 year of experience in a related field;
  • Permanent employment status;
  • English as the primary language of communication;
  • 35 hours of work per week.


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