Hotel Operations Director

3 days ago


Pincher Creek, Canada Econo Logde Inn and Suites Full time

We are seeking a highly skilled Hotel Operations Director to join our team at Econo Logde Inn and Suites. The successful candidate will be responsible for developing and implementing policies and procedures for daily operations, supervising staff, conducting performance reviews, performing front desk duties, preparing budgets, and monitoring revenues and expenses.

Key Responsibilities
  • Policies and Procedures: Develop and implement policies and procedures to ensure smooth day-to-day hotel operations.
  • Staff Supervision: Supervise and mentor hotel staff to ensure excellent customer service and high-quality performance.
  • Performance Reviews: Conduct regular performance reviews to evaluate staff performance and provide constructive feedback.
  • Front Desk Duties: Perform front desk duties, including checking-in guests, handling room assignments, and resolving guest complaints.
  • Budgeting and Financial Management: Prepare and manage the hotel's budget, monitor revenues and expenses, and make recommendations for cost savings.

The ideal candidate will have 7 months to less than 1 year of experience in a similar role and a Secondary (high) school graduation certificate. This is a permanent position, working 35 hours per week with English as the primary language spoken. The estimated salary for this role is $45,000 - $60,000 per annum, depending on qualifications and experience.



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