Aerospace Customer Service Representative

3 weeks ago


Québec, Quebec, Canada Air Canada Full time
Customer Experience Specialist

At Air Canada, we are seeking a dedicated and customer-focused individual to join our team as a Customer Experience Specialist at the Quebec Airport.

About the Role

This part-time position plays a vital role in ensuring smooth and efficient flight operations by providing exceptional customer service at airport counters and gate locations. As a key member of our team, you will be responsible for:

  • Conducting customer check-in, preparing and issuing boarding passes
  • Assisting pre-boarding customers with flight information and special assistance needs
  • Ensuring timely and safe transportation of passengers to their designated gates or baggage claims
Requirements

To succeed in this role, you must possess excellent communication and teamwork skills, with the ability to work effectively in a fast-paced environment. Previous customer service experience is essential, and proficiency in English and French is required. Bilingualism is an asset, and consideration will be given to candidates fluent in one or more additional languages.

Benefits

As a valued member of our team, you can expect a competitive salary of approximately $17.30/hour, along with a range of benefits, including:

  • Air Canada staff travel privileges after 28 weeks of service
  • A comprehensive benefit package, including health and dental coverage for you and your family
  • Training and development opportunities to enhance your career growth
Why Join Air Canada?

We are committed to creating a diverse and inclusive workplace that reflects the diversity of our customers and communities. As an equal opportunity employer, we welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer experiences and growing your career in a dynamic airline environment, apply today



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