Multilingual Customer Experience Representative

2 weeks ago


Québec, Quebec, Canada Randstad Full time

We are seeking a highly skilled Multilingual Customer Experience Representative to optimize and enhance the online shopping experience for our clients. Located in Quebec City, this is a permanent job opportunity with a reputable company.

Job Overview

A leading fashion and home decor company based in Quebec is looking for a Bilingual customer service agent to work in their state-of-the-art distribution center. This role involves providing exceptional customer service to ensure a seamless online shopping experience.

About the Role

The successful candidate will be responsible for handling customer inquiries, resolving issues, and promoting our products through various communication channels. We are looking for someone who is empathetic, patient, and possesses excellent communication skills.

Requirements
  • Bilingualism (English and French)
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
What We Offer

In addition to a competitive salary of $45,000 - $60,000 per year, we offer a comprehensive benefits package, including medical and dental coverage, as well as a generous paid time off policy. Our team-oriented environment provides opportunities for growth and development.



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