Multilingual E-commerce Customer Service Representative

4 weeks ago


Québec, Quebec, Canada Randstad Full time

We are seeking a highly skilled and empathetic Multilingual E-commerce Customer Service Representative to join our team at Randstad. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences.

About the Job

This role involves providing top-notch support to customers through various communication channels, ensuring their online shopping experience is seamless and enjoyable. If you have a talent for resolving issues efficiently and effectively, this could be the perfect fit for you.

Job Description

As a Multilingual E-commerce Customer Service Representative, your key responsibilities will include:

  • Responding to customer inquiries in a timely and professional manner
  • Resolving customer complaints and concerns in a fair and efficient way
  • Providing product information and recommendations to enhance the customer's shopping experience
Requirements

To be successful in this role, you will need to possess:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and conflict resolution abilities
  • Ability to work in a fast-paced environment with multiple priorities
What We Offer

In addition to a competitive salary, we offer a range of benefits, including:

  • A comprehensive training program to help you develop your skills and knowledge
  • A supportive team environment that fosters growth and development
  • Ongoing opportunities for advancement and career progression

Based on industry standards and location, the estimated salary for this position is approximately $45,000 - $55,000 per year. If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.



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