Director of People and Culture Business Partners

1 month ago

Toronto, Ontario, Canada HelloFresh Full time
About the Role

The Director of People and Culture Business Partners will lead a team of 15-20 professionals in providing strategic and hands-on support to leadership and associate populations within HelloFresh's Distribution Centers, Production, Logistics Hubs, and Corporate locations.

Key Responsibilities
  • Set the vision, direction, and culture of the People and Culture team by managing individual and team performance expectations and goals.
  • Foster and maintain strong partnerships with stakeholders throughout the organization, utilizing a matrixed shared services model.
  • Develop and implement People strategies and programs to support operational and strategic business needs on a national level.
  • Build strategic relationships with business partners by building trust and influencing business decisions.
  • Understand business goals and recommend new approaches, policies, and procedures to affect continual improvements in business objectives, productivity, and development of the People team.
  • Drive and direct all employee engagement efforts for senior leaders, front-line managers, and associates.
  • Continuously innovate People solutions and process improvements by working closely with Canada People and Culture Managers.
  • Lead projects at a national level, influence and build buy-in from stakeholders, and drive execution and achievement of key results.
  • Ensure legislative compliance across Canada, including the Employee Handbook and other policies, health and safety, and hours of work.
Requirements
  • A combination of 7+ years in human resources management with at least 5+ years of experience leading teams.
  • 3+ years' experience in one or more of the following industries: shipping/logistics distribution centers, warehousing, manufacturing environments, retail, and customer-facing/customer-service environments.
  • Experience supporting hourly, front-line employee populations of 500+.
  • Experience in workforce planning/flex staffing, project management, and continuous or process improvement.
  • Demonstrated experience leading change management initiatives, specifically in organizational design/structure, People program development and implementation, and/or People service delivery.
  • Strong understanding of health and safety, employment, and human rights legislation in AB, BC, and ON.
  • Strong stakeholder management skills, especially in business partnering with senior business leaders and global counterparts.
  • Excellent coaching and conflict resolution skills, with demonstrated experience in leading complex workplace investigations.
  • Sound judgement and fair, ethical conduct with respect to employee relations and our highly diverse employee population.
  • Ability to work within a quickly changing, high-pressure environment and with a great deal of ambiguity.
  • Ability to work varying shifts, including weekends and evenings, as dictated by business needs.
What We Offer
  • Box Discount: Amazing discounts on 1 box per week, 75% discount on weekly HelloFresh and Chefs Plate meal kits, and 50% off weekly Factor meal box.
  • Health & Wellness: Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app, and 25% discount on GoodLife fitness memberships.
  • Vacation & PTO: Time off is also an important part of self-care. We offer generous vacation and PTO to help you create a good work-life balance.
  • Family Benefits: A parental leave top-up program for expectant parents.
  • Growth & Development: We support your career progression, provide development opportunities, and invest in your continued learning through our organization-wide L&D fund.
  • Work Hard & Have Fun: From team socials to engaging company days, you'll have plenty of opportunity to experience the fun.
  • Diversity & Inclusion Initiatives: With impactful ERGs like FreshPride, Women Empowered, and LIMES, we are committed to our diversity, equity, and inclusion efforts.
  • Food Puns: This one is kind of a big dill if you haven't already noticed. We even have some punny meeting room names.

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