Director of People and Culture Business Partners

4 weeks ago


Toronto, Ontario, Canada HelloFresh Full time
About the Role

The Director of People and Culture Business Partners will lead a team of 15-20 professionals in providing strategic and hands-on support to leadership and associate populations within HelloFresh's Distribution Centers, Production, Logistics Hubs, and Corporate locations.

Key Responsibilities
  • Set the vision, direction, and culture of the People and Culture team by managing individual and team performance expectations and goals.
  • Foster and maintain strong partnerships with stakeholders throughout the organization, utilizing a matrixed shared services model.
  • Develop and implement People strategies and programs to support operational and strategic business needs on a national level.
  • Build strategic relationships with business partners by building trust and influencing business decisions.
  • Understand business goals and recommend new approaches, policies, and procedures to affect continual improvements in business objectives, productivity, and development of the People team.
  • Drive and direct all employee engagement efforts for senior leaders, front-line managers, and associates.
  • Continuously innovate People solutions and process improvements by working closely with Canada People and Culture Managers.
  • Lead projects at a national level, influence and build buy-in from stakeholders, and drive execution and achievement of key results.
  • Ensure legislative compliance across Canada, including the Employee Handbook and other policies, health and safety, and hours of work.
Requirements
  • A combination of 7+ years in human resources management with at least 5+ years of experience leading teams.
  • 3+ years' experience in one or more of the following industries: shipping/logistics distribution centers, warehousing, manufacturing environments, retail, and customer-facing/customer-service environments.
  • Experience supporting hourly, front-line employee populations of 500+.
  • Experience in workforce planning/flex staffing, project management, and continuous or process improvement.
  • Demonstrated experience leading change management initiatives, specifically in organizational design/structure, People program development and implementation, and/or People service delivery.
  • Strong understanding of health and safety, employment, and human rights legislation in AB, BC, and ON.
  • Strong stakeholder management skills, especially in business partnering with senior business leaders and global counterparts.
  • Excellent coaching and conflict resolution skills, with demonstrated experience in leading complex workplace investigations.
  • Sound judgement and fair, ethical conduct with respect to employee relations and our highly diverse employee population.
  • Ability to work within a quickly changing, high-pressure environment and with a great deal of ambiguity.
  • Ability to work varying shifts, including weekends and evenings, as dictated by business needs.
What We Offer
  • Box Discount: Amazing discounts on 1 box per week, 75% discount on weekly HelloFresh and Chefs Plate meal kits, and 50% off weekly Factor meal box.
  • Health & Wellness: Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app, and 25% discount on GoodLife fitness memberships.
  • Vacation & PTO: Time off is also an important part of self-care. We offer generous vacation and PTO to help you create a good work-life balance.
  • Family Benefits: A parental leave top-up program for expectant parents.
  • Growth & Development: We support your career progression, provide development opportunities, and invest in your continued learning through our organization-wide L&D fund.
  • Work Hard & Have Fun: From team socials to engaging company days, you'll have plenty of opportunity to experience the fun.
  • Diversity & Inclusion Initiatives: With impactful ERGs like FreshPride, Women Empowered, and LIMES, we are committed to our diversity, equity & inclusion efforts.
  • Food Puns: This one is kind of a big dill if you haven't already noticed. We even have some punny meeting room names.
Working Conditions

As a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.



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