Customer Service Representative
4 weeks ago
At Mass Markets, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and make recommendations to customers
- Upsell and cross-sell products to customers
- Document customer interactions and update customer records
- Meet or exceed customer satisfaction targets
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of Microsoft Office
- Ability to work independently and as part of a team
- Competitive salary and benefits package
- Opportunities for career growth and advancement
- Flexible work schedule and remote work options
- Professional development and training opportunities
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today
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Customer Service Representative
4 weeks ago
Millbrook, Canada Mass Markets Full timeCustomer Service Representative Job DescriptionAt Mass Markets, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...
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Customer Service Representative
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