Customer Service Representative
3 months ago
**Job description**
- **Nexicom is a local Telecommunications provider with over 125 years of experience.**
We need **enthusiastic individuals that are willing to give Exceptional Customer Service, to fill full time Customer Service Positions.**
**P**osition Overview:
Nexicom offers a fast paced, high energy, customer centered work environment. We offer:
- Competitive wages starting at **$19.50**:
- Positive work culture
- Excellent company benefits including both Health and Dental
- Matched Pension Plan
- Yearly performance reviews
- Access to courses and training for continual learning and development
Primary responsibilities may include:
- Serving customers at the counter or over the phone in respect to payments, billing inquiries and service issues;
- Selling, analyzing and advising on appropriate packages for telephone services, toll, Internet, security or cable tv;.
- Arrange new service installs, changes of service and disconnects;
- enter new accounts in billing program and in applicable databases;
- process paperwork regarding orders; schedule service orders with customer and dispatch to ensure due dates are met; and send information packages out to new customers;
- Liaise with Third Party personnel in the provisioning and troubleshooting of select services;
- Ensure accurate records are precisely maintained and followed up;
- Prepare adjustments to customer accounts;
- Process sales, prepare paperwork for activation of service where necessary, and reconcile invoicing from supplier;
- Basic troubleshooting and prepare trouble tickets where necessary;
- Process payments to billing system;
- Ensure customer retention and satisfaction;
- Proactively manage and resolve customer satisfaction issues;
- Maintaining service levels and achieving business and performance goals and objectives
**Requirements**:
- Customer service/inside sales experience
- Demonstrated ability in self-motivation with the ability to work with limited supervision
- Effective interpersonal and communication skills
- Demonstrated ability to multi-task and meet deadlines
- Ability to work well within a team environment
- Proficiency with MS Office Programs
above average keyboarding skills
- Ideally you possess a post-secondary education (or and equivalent combination of training and experience)
Condition of Employment:
**Job Types**: Full-time, Permanent
Pay: From $19.50 per hour
**Benefits**:
- Company events
- Company pension
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
Application deadline: 2024-10-18
-
Work-From-Home Customer Service Representative
7 months ago
Millbrook, Canada Mass Markets Full timePOSITION OVERVIEW WORK-FROM-HOME CUSTOMER SERVICE REPRESENTATIVE Looking for opportunities to work for a rapidly growing company? We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, troubleshoot basic...
-
Guest Services Representative
6 months ago
Millbrook, Canada Hampton Inn & Suites by Hilton Truro Full timeGuest Service Representative Position - Part Time We are looking for someone to join our Guest Services team. This position requires both AM and PM shifts and just the right person to give 100% Hamptonality to our guests! Hilton employees are entitled to great Hilton stay perks and Health benefits if applicable. **Position Summary** As a Guest Services...
-
Trailer Sales Representative
2 months ago
Millbrook, Canada East Coast International Trucks, Inc. Full timeECI in Truro, NS is seeking an enthusiastic, ambitious, and customer-oriented individual who can work in a team environment as a Trailer Sales Representative. **Responsibilities**: - Work with new and existing accounts to grow revenue and market share - Ensure all work is performed according to approved procedures, standards, and specifications for sales...
-
Technical Support Representative
1 month ago
Millbrook, Canada Nexicom Inc. Full time**Job description** Nexicom is currently seeking a Permanent full-time Technical Support Representative. Position Overview: Nexicom offers a fast paced, high energy, customer centered work environment. We offer: - Competitive wages starting at $19.00 - Positive work culture - Excellent company benefits including both Health and Dental - Matched Pension...
-
Guest Service Agent
3 months ago
Millbrook, Canada Hampton Inn & Suites by Hilton Truro Full timeGuest Service Representative Position - Part Time We are looking for someone to join our Guest Services team. This position requires both and evening and weekend shifts and just the right person to give 100% Hamptonality to our guests! Hilton employees are entitled to great Hilton stay perks and Health benefits if applicable. **Position Summary** As a...
-
Work-At Home Telephone Sales Representative
7 months ago
Millbrook, Canada Mass Markets Full timePOSITION OVERVIEW WORK AT HOME TELEPHONE SALES REPRESENTATIVES SUPPORTING COMMERCIAL CLIENTS We are looking for Sales Representatives to support consumer and business, outbound sales programs for commercial clients. In this role, you will make outbound calls to prospects and customers, acquire new customers and upsell existing ones, provide...
-
Work-At-Home Call Center Representative
7 months ago
Millbrook, Canada Mass Markets Full timePOSITION OVERVIEW We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related...
-
Work At Home Customer Care Agent
7 months ago
Millbrook, Canada Mass Markets Full timePOSITION OVERVIEW WORK AT HOME CUSTOMER CARE AGENT (FULL-TIME) We are looking for full-time customer care agents to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound calls, troubleshoot basic technical issues, build...
-
Client Service Officer
3 months ago
Millbrook, Canada Ulnooweg Development Group Inc Full time**Application Deadline: October 11th, 2024** **Location**: This position is based in Millbrook Nova Scotia and requires in-office attendance. **Recruitment Statement** In accordance with the Indigenous Employment Preference Policy of the Canadian Human Rights Commission, preference will be given to qualified Indigenous applicants. Therefore, we encourage...
-
Republican Political Representative
6 months ago
Millbrook, Canada MCI, LC Full timePOSITION OVERVIEW POLITICAL CALL CENTER REPRESENTATIVES SUPPORTING THE REPUBLICAN PARTY We are looking for call center respresentatives to support the "Get out the vote" effort. In this role, you will make outbound phone calls on behalf of the Republican party to encourage people to vote in the 2020 presidential election. Candidates should be...
-
Claims Representative II, Bodily Injury
4 weeks ago
Millbrook, Canada Co-operators Full timeCompany: CGIC Department: Claims Employment Type: Regular Full-Time Work Model: Hybrid Language: English is required, French is an asset. The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s...
-
Work at Home Contact Center Agent
7 months ago
Millbrook, Canada MCI, LC Full timePOSITION OVERVIEW WE'RE HIRING 1,000 WORK AT HOME STAFF TO SUPPORT FEDERAL, STATE, AND COMMERCIAL CLIENTS MCI is looking for nationwide work at home customer service, help desk, technical support, and sales representatives to support call demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and...
-
Jordan's Principle Service Coordinator
6 months ago
Millbrook, Canada The Confederacy of Mainland Mi'kmaq Full time**EMPLOYMENT OPPORTUNITY** **The Confederacy of Mainland Mi’kmaq** **Department of Health & Social Services** **Jordan’s Principle Service Coordinator** **About The CMM** The Confederacy of Mainland Mi’kmaq (The CMM) is a Tribal Council representing the eight Mi’kmaq communities of mainland Nova Scotia. Our mission is to proactively promote and...
-
Front Desk Agent
2 months ago
Millbrook, Canada Hampton Inn & Suites Truro Full time**Job description** Guest Service Representative Position - Part Time We are looking for someone to join our Guest Services team. This position requires both AM, PM and overnight shifts and just the right person to give 100% Hamptonality to our guests! **Position Summary** The Front Desk Agent will ensure the guests have a great experience. You will...
-
Work at Home Contact Center Agent
7 months ago
Millbrook, Canada Mass Markets Full timePOSITION OVERVIEW WE'RE HIRING 1,000 WORK AT HOME STAFF TO SUPPORT FEDERAL, STATE, AND COMMERCIAL CLIENTS MCI is looking for nationwide work at home customer service, help desk, technical support, and sales representatives to support call demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues,...
-
Work at Home Contact Centre Sales Agent
7 months ago
Millbrook, Canada Mass Markets Full timePOSITION OVERVIEW WORK AT HOME CONTACT CENTRE SALES AGENT The Sydney Call Centre (an MCI Company) is looking for work at home, inbound sales representatives. In this roles, you will handle inbound customer inquiries, troubleshoot basic technical issues, and assist customers in adding or removing products and services. The position offers...
-
Food Service Counter Attendant
6 months ago
Millbrook, Canada Tim Hortons | MacCallum Equities Ltd. Full timeOverview of Languages English Education - No degree, certificate or diploma Experience 1 to less than 7 months Responsibilities or Tasks - Clear and clean tables, trays and chairs - Operate dishwashers to wash dishes, glassware and flatware - Place dishes in storage area - Replenish condiments and other supplies at tables and serving areas - Scour pots...
-
AVP, Brokers Advisors
6 months ago
Millbrook, Canada Homewood Health Full timeMake a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning. As Assistant Vice-President, Brokers / Advisors, you will be an integral part of a collaborative team focused on...
-
Food Service Counter Attendant
7 months ago
Millbrook, Canada Tim Hortons Full timeJob applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I...
-
Work-at-Home Inbound Insurance Agent
6 months ago
Millbrook, Canada MCI, LC Full timeLOCATION Remote Work-at-Home JOB TYPE Full-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION...