Work-At-Home Customer Service Representative

1 month ago


Millbrook, Canada Mass Markets Full time
Job Overview

We are seeking highly motivated and customer-focused individuals to join our team as Work-At-Home Customer Service Representatives. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for all interactions.

Responsibilities
  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a professional and timely manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Meet or exceed performance metrics and quality standards
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Reliable internet connection and quiet workspace required
What We Offer
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Flexible scheduling and remote work options
  • Comprehensive training and support
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding opportunity, please apply today



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