Digital Content Coordinator

3 weeks ago

Markham, Ontario, Canada Aviva Full time

As a key member of the Digital team at Aviva, you will play a vital role in the seamless execution of digital initiatives. In this role, you will be responsible for managing content requests, orchestrating tasks within JIRA, and aiding in issue resolution. Your diligent support will be crucial in maintaining the accuracy and timeliness of our digital content.

Key Responsibilities:

  • Manage the intake of content requests from various teams and collaborators.
  • Input tasks and requests into JIRA, ensuring all necessary details and requirements are documented.
  • Track and prioritize incoming requests, coordinating with the web production team to prioritize accordingly.
  • Assist in the triage of issues related to web content and publishing, advancing complex problems to senior team members.
  • Coordinate with developers, designers, and content authors to resolve issues quickly and efficiently.
  • Support the Web Publishers in preparing content for publication, including basic content entry, formatting, and image uploads.
  • Help ensure content meets quality standards and is aligned with brand guidelines before submission for publishing.
  • Supervise the progress of content tasks in JIRA, ensuring deadlines are met and any blockers are addressed promptly.
  • Connect with team members to provide updates on the status of their requests and any potential delays.

Requirements:

  • Bachelor's degree in Marketing, Business Administration, Digital Media, or a related field is preferred.
  • 1-2 years of experience in content management, digital marketing, or related role.
  • Basic understanding of web content management and publishing processes.
  • Familiarity with content management systems, preferably Adobe Experience Manager (AEM).
  • Experience with JIRA or similar task management tools.
  • Strong organizational skills with attention to detail.
  • Good communication and collaboration abilities.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Familiarity with HTML, CSS, and basic web design principles is a plus.

What You'll Get:

  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Outstanding Career Development opportunities.
  • We'll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion.
  • Corporate wellness programs to support our employees' physical and mental health.
  • Hybrid flexible work model.

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