Training Developer

5 days ago

Toronto, Ontario, Canada Porter Airlines Full time
Job Summary

Porter Airlines is seeking a skilled Training Developer to support the Technical Operations Systems Support Team with training development for users of support systems.

Duties & Responsibilities
  • Develop training programs and materials relating to Technical Operations Systems Support for end users.
  • Utilize online learning platforms, guides, simulations, and in-person instructional techniques to build Technical Operations Team Members' proficiencies.
  • Review and upgrade training programs and materials as required by departmental needs and process changes.
  • Participate in user acceptance testing and validation of systems processes.
  • Actively participate in Porter's Safety Management System (SMS), including reporting hazards and incidents encountered in daily operations, and understand, comply, and promote the Company Safety Policy.
Behavioural Competencies
  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
  • Teamwork: Working collaboratively with others to achieve organizational goals.
  • Passenger/Customer Service: Providing service excellence to internal and/or external customers.
  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
  • Results Focus: Focusing efforts on achieving high-quality results consistent with the organization's standards.
  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications
  • Adult Learning Techniques and Computer-Based course development an asset.
  • Experience working in aviation maintenance departments an asset.
  • Experience with aviation maintenance management software systems an asset.
  • High level of computing and software skills/knowledge.
  • Ability to work independently and as part of a cohesive unit.
  • Ability to manage time effectively in a fast-paced and flexible work environment.
  • Good written and verbal communication skills.

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