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Front Desk Associate
2 months ago
At Planet Fitness, we're dedicated to providing a welcoming and judgement-free environment for our members to achieve their fitness goals. Our mission is to enhance people's lives by offering a high-quality fitness experience that's accessible to everyone.
Job SummaryWe're seeking a Front Desk Associate to join our team As a Front Desk Associate, you'll be responsible for providing exceptional customer service to our members, guests, and fellow team members. You'll be the face of our club, ensuring that every interaction is positive and memorable.
Key Responsibilities- Greet members and guests, answering questions and addressing concerns in a friendly and professional manner.
- Assist with membership-related tasks, such as sign-ups, updates, and cancellations.
- Perform retail transactions, promoting our Judgement Free Zone and driving sales goals.
- Resolve member concerns and escalate to a Manager as needed.
- Maintain a clean and safe environment, ensuring that all exercise equipment and amenities are sanitized and in good working order.
- 6-12 months of experience in a customer service environment (preferred).
- Must be 18 years of age or older.
- Ability to pass a background check.
- Willingness to become CPR/AED certified.
- Basic computer proficiency.
- Free Black Card Membership.
- Employee perks and discounts.
- Engaging team-building competitions and social events.
