Strategic Operations Coordinator

2 weeks ago


Old Toronto, Canada Legal Aid Ontario Full time

At Legal Aid Ontario, we are committed to making a difference in the lives of our clients. As an integral partner in the justice system, this role is more than just a job – it's an opportunity to help people who need it most and ensure access to justice for all.

The Multi-Language Services department brings together LAO's multi-language and French Language Services programs, providing centralized expertise, oversight, and support. The Business Advisor position plays a crucial role in supporting the Director of Multi-Language Services (MLS) in overseeing day-to-day operations and leading special projects.

Key Responsibilities:

  • Manage multiple interpretation and translation procurements and contracts for the department.
  • Provide financial management advice and support to the Director.
  • Support the development and management of departmental initiatives and plans, performance measurement, and reporting against deliverables.
  • Lead special projects, including management of deliverables, timelines, and budget, as well as change management components.
  • Contribute to risk management process and reporting for the department.
  • Promote diversity, accessibility, equity, and inclusion within the department.

Requirements:

  • Undergraduate degree in a relevant field and/or minimum 4 years combined experience and education.
  • Understanding of Legal Aid Ontario business and operations.
  • Strong client-focused service skills.
  • Aptitude in creative problem-solving.
  • Extensive working knowledge of MS Office.

Salary: $85,000 - $115,000 per year, depending on qualifications and experience. This estimate is based on industry standards for similar roles in the Toronto area.



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