Client Solutions Manager, Auto Insurance Professional
22 hours ago
We are seeking a highly skilled Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, guiding them through the policy renewal cycle, handling policy changes, and resolving billing issues.
This is a dynamic role that requires strong communication and problem-solving skills, as well as the ability to work well under pressure in a fast-paced environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.
Key Responsibilities- Support a designated portfolio of Auto clients, playing a meaningful role in business retention and building upon customer relationships.
- Review accounts at renewal, taking vital steps in placing coverage required by the client, re-marketing when required, adhering to binding authority set out by carriers.
- Respond to client inquiries quickly and efficiently, maintaining a quick turnaround time for any actions required on behalf of the client.
- Identify upselling and cross-selling opportunities, driving the creation of quality leads, working with Account Executives in binding the client.
- Consistently act to upgrade insurance market knowledge, staying on top of new products and policy changes.
- 1-2 years of experience in Auto insurance, ideally working in a brokerage environment.
- FOI & IWS Certification required.
- Level 1 licensing considered a strong asset for the role.
- CAIB, CIP or CRM designations considered an asset for the role.
- Knowledge of EPIC an asset.
GGB - Global is a leading provider of insurance and risk management solutions. We are committed to delivering exceptional customer service and building long-term relationships with our clients. Our team is passionate about making a difference in the lives of our clients and communities, and we are seeking like-minded individuals to join our team.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that reflects the communities we serve.
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient Support: Provide timely and effective...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient Support: Provide timely and effective...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleGGB - Global is seeking a highly skilled and experienced Auto Client Solutions Specialist to join our team. As a key member of our brokerage team, you will play a vital role in delivering world-class customer service to our Auto clients.Key ResponsibilitiesSupport a designated portfolio of Auto clientele, building strong relationships and...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesSupport a designated portfolio of Auto clients,...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesSupport a designated portfolio of Auto clients,...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesSupport a designated portfolio of Auto clients,...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesSupport a designated portfolio of clients, building strong...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a key member of our global brokerage team, you will play a critical role in delivering exceptional customer service to our Auto clients.Key ResponsibilitiesSupport a designated portfolio of clientele, building strong relationships and...
