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Client Solutions Manager, Auto Insurance Specialist

2 months ago


Winnipeg, Manitoba, Canada GGB - Global Full time
About the Role

We are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Client Support: Provide timely and effective support to clients, addressing their inquiries and concerns in a professional and courteous manner.
  • Policy Management: Review and analyze client policies, identifying opportunities for improvement and implementing changes as needed.
  • Relationship Building: Foster strong relationships with clients, understanding their business needs and providing tailored solutions to meet their objectives.
  • Communication: Communicate effectively with clients, colleagues, and other stakeholders, ensuring clear and concise information is shared.
  • Process Improvement: Identify areas for process improvement and implement changes to enhance efficiency and effectiveness.
Requirements
  • Experience: 1-2 years of experience in Auto Insurance, preferably in a brokerage environment.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Knowledge: Strong knowledge of Auto Insurance products and services, with the ability to analyze and interpret policy data.
  • Certifications: FOI & IWS Certification required, Level 1 licensing considered a strong asset.
About GGB - Global

GGB - Global is a leading provider of insurance and risk management solutions. We are committed to delivering exceptional service to our clients, and we are seeking a talented and experienced professional to join our team.

We value diversity and inclusion, and we are an equal opportunity employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.