Auto Client Solutions Professional
2 weeks ago
As a Client Solutions Manager, you will be working directly with Auto clients in delivering exceptional customer service. Reporting to the Team Lead, you will be responsible for guiding clients through their policy renewal cycle, handling policy changes, and resolving billing issues.
This role will also provide reception relief when needed. You will be working in a fast-paced, dynamic environment, prioritizing effectively to exceed client expectations every time.
Key Responsibilities- Support a designated portfolio of Auto clientele, playing a meaningful role in business retention and building upon customer relationships.
- Review accounts at renewal, taking vital steps in placing coverage required by the client, re-marketing when required, and adhering to binding authority set out by carriers.
- Respond to client inquiries quickly and efficiently, maintaining a quick turnaround time for any actions required on behalf of the client.
- Identify upselling and cross-selling opportunities, driving the creation of quality leads, and working with Account Executives in binding the client.
- Consistently act to upgrade insurance market knowledge, staying on top of new products and policy changes.
You will be a collaborative team player, able to work well under pressure with minimum supervision. You will possess comprehensive and effective verbal/written communication skills, excellent time management and organization skills, and the ability to multi-task between a variety of tasks, projects, and deadlines.
You will have a keen eye for detail and be highly tech-savvy, with an ability to learn new systems, tools, and processes. A minimum of 1-2 years of experience in Auto insurance, ideally working in a brokerage environment, is required. FOI & IWS Certification is mandatory, and Level 1 licensing is considered a strong asset for the role.
What We OfferOn top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits. These include flexible medical & dental coverage, life, dependent life, and AD & D Insurance options, retirement savings, and an Employee Stock Purchase Plan.
Other benefits include educational expense reimbursement, employee assistance programs, discounted gym membership, and paid sick days & personal days. We also offer paid Time Off to Volunteer, employee education recognition, employee referral bonus, and LifeWorks Employee Assistance Program.
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, guiding them through the policy renewal cycle, handling policy changes, and resolving billing issues.This is a dynamic role...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, guiding them through the policy renewal cycle, handling policy changes, and resolving billing issues.This is a dynamic role...
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Winnipeg, Manitoba, Canada Gallagher Full timeAbout the RoleAs a Client Solutions Manager, you will be working directly with Auto clients in delivering exceptional customer service. You will be responsible for guiding clients through their policy renewal cycle, handling policy changes, and resolving billing issues. This role will also provide reception relief when needed.Key ResponsibilitiesSupport a...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient Support: Provide timely and effective...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient Support: Provide timely and effective...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesSupport a designated portfolio of Auto clients,...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesSupport a designated portfolio of Auto clients,...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesSupport a designated portfolio of Auto clients,...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled Client Solutions Manager to join our team at GGB - Global. As a key member of our Auto Insurance team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesSupport a designated portfolio of clients, building strong...
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Winnipeg, Manitoba, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Solutions Manager to join our team at GGB - Global. As a key member of our global brokerage team, you will play a critical role in delivering exceptional customer service to our Auto clients.Key ResponsibilitiesSupport a designated portfolio of clientele, building strong relationships and...
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