Patient Service Specialist

1 week ago

Richmond Hill, Ontario, Canada Mackenzie Health Full time

We are seeking a Patient Service Specialist to provide support to the department of Food and Nutrition Services at Mackenzie Health.

Job Description

The ideal candidate will assist in completing food service and sanitation tasks as assigned, including clean-up of patient/servicess dishes and Food Services equipment, food preparation for patients, and general departmental cleaning as required.

This role requires strong communication skills, attention to detail, and the ability to work independently with minimal supervision.

Required Skills and Qualifications

To be successful in this role, you must have:

  • A current and valid Food Safety Proton Certificate from Public Health;
  • An enrollment or completion of Food Service Worker program from an accredited institution;
  • The physical capability to push loaded food carts, stand for prolonged periods, walk long distances, work in refrigerators and freezers, and lift heavy boxes;
  • A strong command of the English Language;
  • The ability to follow WHMIS, HACCP, FIFO procedures and guidelines;

Prior experience in a hospital setting is preferred.

Benefits

Mackenzie Health offers a competitive salary range of $45,000 - $60,000 per year, depending on qualifications and experience.

What You Bring

You will bring your passion for delivering exceptional patient care, your commitment to safety and quality, and your enthusiasm for working in a fast-paced healthcare environment. You will also demonstrate:

  • The ability to read and follow standardized recipes and production sheets;
  • The understanding of therapeutic diets;
  • A proven attendance record;
  • Demonstrated understanding and compliance with patient and staff safety policies and procedures;
  • The ability to perform the essential duties of the job effectively;
  • Effective use of empathy in interactions with others and demonstration of behaviors consistent with Mackenzie Health's Commitment to Caring;
  • Modeling behavior that aligns with the values of Mackenzie Health – Excellence, Leadership, and Empathy;
  • Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

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