Cloud-Centric Service Analyst-Tier 2

2 days ago


Regina, Saskatchewan, Canada MicroAge Regina Full time
MicroAge Regina is seeking a highly motivated and experienced Cloud-Centric Service Analyst to join our technical team. As a key member of our Service Team, you will be responsible for providing exceptional customer service, designing solutions, and delivering world-class service to our clients.

Key Responsibilities:

* Support a growing client base utilizing state-of-the-art remote access tools
* Document all tasks and work completed
* Work daily in Active Directory administration and management with a focus on Azure AD
* Troubleshoot and solve problems using a combination of experience and resources
* Collaborate with the Service Business Manager to achieve team goals

Requirements:

* Excellent communication and interpersonal skills
* Solid organizational and time management skills
* Desire to explore and implement new technologies
* Strong analytical and problem-solving skills
* Microsoft Office Suite, including Office 365
* Microsoft Azure
* Microsoft Active Directory

Preferred Qualifications:

* MCP, MCSA, or MCSE certification
* Experience with Azure AD, Microsoft 365, and Microsoft 365 Security Administration

Work Environment:

* Monday to Friday, 8:30am-5:00pm (may require work in the evenings or on weekends)
* Must have a valid driver's license and access to a reliable vehicle

Salary:

* $25+/hr depending on experience

Job Type:

* Full-time

Location:

* Regina, SK

If you are a motivated and experienced professional looking for a challenging role in a fast-paced tech company, we encourage you to apply.

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