IT Support Specialist
2 weeks ago
This IT Support Specialist role is responsible for delivering critical IT services to various Tarkett locations and associated users within the analyst's territory. The incumbent will ensure new users' workspaces are provisioned and configured with requested hardware, software, and proper security access. They will also maintain and support end-user systems, hardware, software, and mobile telephony devices across the enterprise to meet business needs.
Key Responsibilities
- Implement, maintain, and support end-user systems, hardware, software, and mobile telephony devices across the enterprise.
- Communicate and advise directly with users to resolve issues through phone, email, instant messaging, and ticketing systems in a timely manner.
- Participate in on-call rotation to ensure support availability to end users during non-business hours.
- Escalate issues as needed to ensure resolution by the appropriate teams.
- Diagnose and determine root cause of repeat issues to prevent further business impacts.
- Manage hardware and peripheral inventory, consumables, and other supplies to ensure availability as needed.
- Perform de-installation and recovery of separated user hardware, license removal, and track legal holds.
- Manage assets within asset management solution to ensure proper assignments are made timely.
Requirements
- Associate degree in computer science, information technology, or equivalent relevant professional experience.
- 1+ years of experience working with IT hardware and software while directly supporting end users.
- Experience installing, configuring, documenting, testing, training, and implementing new applications and systems.
- Extensive computer, hardware, software, and analytical skills.
- Excellent verbal and written communication skills.
- Proven ability to assess needs of end users and present relevant solutions.
About Tarkett
Tarkett is a worldwide leader in innovative flooring and sport surface solutions with 12,000 employees and 34 industrial sites. We offer a wide range of products, including vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf, and athletic tracks. Our commitment is to change the game with a circular economy and reduce our carbon footprint. We value diversity in backgrounds and experiences and promote an inclusive workplace where all employees can perform at their best.
-
IT Support Specialist
4 weeks ago
Montreal, Quebec, Canada Fed IT Full timeJob Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at Fed IT. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Process and manage requests made by users via the company's ticketing systemHelp identify the best IT...
-
IT Support Specialist
4 weeks ago
Montreal, Quebec, Canada Fed IT Full timeJob Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at Fed IT. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Process and manage requests made by users via the company's ticketing systemHelp identify the best IT...
-
IT Support Specialist
3 weeks ago
Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full timeJob Title: IT Support SpecialistJob Summary:IT Unlock Consulting Inc. is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our internal clients. You will ensure the proper functioning of our computer systems and help maintain the security of...
-
IT Support Specialist
3 weeks ago
Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full timeJob Title: IT Support SpecialistIT Unlock Consulting Inc. is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our internal clients, ensuring the proper functioning of our computer systems, and maintaining the security of our systems and data integrity.Key...
-
IT Support Specialist
1 month ago
Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full timeJob Title: IT Support SpecialistIT Unlock Consulting Inc. is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our internal clients, ensuring the proper functioning of our computer systems and maintaining the security of our data.Key...
-
IT Support Specialist
1 month ago
Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full timeJob Title: IT Support SpecialistIT Unlock Consulting Inc. is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our internal clients, ensuring the proper functioning of our computer systems and maintaining the security of our data.Key...
-
IT Support Specialist
4 weeks ago
Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full timeJob Title: IT Support SpecialistIT Unlock Consulting Inc. is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our internal clients.Key Responsibilities:Provide technical support and assistance to employees.Ensure system application...
-
IT Support Specialist
1 month ago
Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full timeJob Title: IT Support SpecialistIT Unlock Consulting Inc. is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our internal clients.Key Responsibilities:Provide IT support to employees, ensuring the proper functioning of computer...
-
IT Support Specialist
1 month ago
Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full timeJob Title: IT Support SpecialistIT Unlock Consulting Inc. is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our internal clients.Key Responsibilities:Provide IT support to employees, ensuring the proper functioning of computer...
-
IT Support Specialist
3 weeks ago
Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full timeIT Unlock Consulting Inc. is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our internal clients. Your expertise will ensure the smooth operation of our computer systems, and you will play a crucial role in maintaining the security and...
-
IT Support Specialist Level 3
4 weeks ago
Montreal, Quebec, Canada Fed IT Full timeJob Title: IT Support Specialist Level 3Fed IT is a leading recruitment firm specializing in IT professionals. We offer a unique opportunity for a Level 3 Computer Technician - Junior System Administrator to join our team in a permanent position.Job Summary:We are seeking a highly skilled and motivated individual to provide technical support to our clients....
-
IT Support Specialist
3 weeks ago
Montreal, Quebec, Canada Fed IT Full timeJob Title: Technical Support TechnicianAbout the Role:We are seeking a highly skilled Technical Support Technician to join our team at Fed IT. As a Technical Support Technician, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring seamless support for our IT systems.Key...
-
IT Support Specialist
3 weeks ago
Montreal, Quebec, Canada Fed IT Full timeHello,I'm Clémence, a recruitment consultant at FED IT, a recruitment agency specializing in IT professions.We cover the IT, development, business intelligence and infrastructure professions.We're currently looking for a Support Technician for a client in downtown Montreal. This is a permanent position, 100% on site.Key Responsibilities:• Answer telephone...
-
IT Support Specialist
4 weeks ago
Montreal, Quebec, Canada Fed IT Full timeJob Title: IT Technician Level 3Fed IT is a leading recruitment firm specializing in the placement of IT professionals. We work with clients across various industries, providing temporary and permanent staffing solutions. Our team of experts is dedicated to understanding the needs of our clients and candidates, ensuring a seamless match.Job Summary:We are...
-
IT Support Specialist
4 weeks ago
Montreal, Quebec, Canada Fed IT Full timeJob Title: IT Technician Level 3Fed IT is a leading recruitment firm specializing in the placement of IT professionals. We work with clients across various industries, providing temporary and permanent staffing solutions. Our team of experts is dedicated to understanding the needs of our clients and candidates, ensuring a seamless match.Job Summary:We are...
-
Network Infrastructure Specialist
3 weeks ago
Montreal, Quebec, Canada Fed IT Full timeHello,I'm Clémence, recruitment consultant at FED IT, a specialist recruitment agency in the IT sector.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover IT, development, business intelligence and infrastructure.I'm currently looking for a Network...
-
IT Infrastructure Specialist Lead
3 weeks ago
Montreal, Quebec, Canada Fed IT Full timeWelcome to Fed IT, a recruitment firm specializing in IT recruitment. Our team of experts covers IT, development, business intelligence, and infrastructure. We operate in your world and speak your language.We are seeking an IT Infrastructure Specialist Lead for one of our clients in Montreal West. This is a permanent position in a hybrid mode, with an hourly...
-
IT Support Specialist
1 month ago
Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full timeJob Title: IT Support TechnicianIT Unlock Consulting Inc. is seeking a highly skilled and motivated IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical support and assistance to our internal clients, ensuring the proper functioning of our computer systems and maintaining the security of our...
-
IT Support Specialist
1 month ago
Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full timeJob Title: IT Support TechnicianIT Unlock Consulting Inc. is seeking a highly skilled and motivated IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical support and assistance to our internal clients, ensuring the proper functioning of our computer systems and maintaining the security of our...
-
IT Support Specialist
1 month ago
Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full timeJob Title: IT Support TechnicianIT Unlock Consulting Inc. is seeking a highly skilled and motivated IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical support and assistance to our internal clients, ensuring the proper functioning of our computer systems and maintaining the security of our...
