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IT Support Specialist

1 month ago

Montreal, Quebec, Canada Fed IT Full time
Job Title: IT Support Specialist

We are seeking a highly skilled IT Support Specialist to join our team at Fed IT. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients.

Key Responsibilities:
  • Process and manage requests made by users via the company's ticketing system
  • Help identify the best IT solutions to optimize the operational needs of each department
  • Solve more complex IT problems and integrate new technologies
  • Install and configure network equipment, servers and software
Requirements:
  • DEP/DEC in computer science
  • At least 3 years' experience in an IT support role
  • Knowledge of and ability to keep up to date with new trends, cyber security, etc.
  • Knowledge of Microsoft tools, Windows, Office 365, AD, Intune, SCCM
  • Excellent communication skills
  • Fluency in French and English, spoken and written
What We Offer:
  • Competitive salary
  • Attractive benefits (group insurance, retirement savings, sick days)
  • Flexible working conditions
  • 4 weeks' vacation

We are an equal opportunities employer and welcome applications from all qualified candidates. Only those candidates whose applications have been selected will be contacted.