Customer Experience Coordinator
2 weeks ago
We are seeking a highly skilled Customer Services Officer to join our team in Prague. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive high-quality support.
About the Role:
- Provide prompt and professional responses to customer enquiries via various communication channels.
- Act as a single point of contact for customers, guiding them through their journey from initial enquiry to final sale.
- Maintain accurate records and reports using CRM systems.
- Meet sales targets and KPIs as set out by the organization.
- Work collaboratively with the team to ensure efficient delivery of services.
Requirements:
- Proven experience in customer service environment.
- Advanced computer skills, including Microsoft Office Suite.
- Excellent written and oral communication skills in English (B2) and Czech (C1).
- Secondary school leaving certificate.
Additional Requirements:
- This is a part-time position, working 17.5 hours per week.
- Shift work on weekdays and Saturdays is required.
- The successful candidate must have a pre-existing right to live and work in the Czech Republic.
Salary Information:
Our salary range for this position is approximately 152,080 CZK gross per month.
-
Customer Experience Coordinator
2 weeks ago
Ottawa, Ontario, Canada British Council Full timeWe strive to build connections and understanding between people in the UK and around the world at the British Council.Our team supports individuals to gain skills, confidence, and connections to improve their lives and shape a better world in partnership with the UK. We help them develop networks, explore creative ideas, learn English, access high-quality...
-
Customer Experience Liaison
3 weeks ago
Ottawa, Ontario, Canada Mattamy Homes Full timeAbout This RoleWe are seeking a highly skilled and organized Community Coordinator to join our Customer Care team at Mattamy Homes. As a Community Coordinator, you will play a critical role in ensuring that our homeowners have an exceptional experience from the moment they move into their new home.Your ResponsibilitiesProvide administrative support to the...
-
Customer Experience Liaison
1 week ago
Ottawa, Ontario, Canada Mattamy Homes Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Customer Care team as a Homeowner Support Coordinator. This role will be responsible for delivering exceptional homeowner experiences through various touchpoints, from post-purchase to post-warranty periods.Key Responsibilities:Provide timely updates to homeowners on...
-
Customer Experience Liaison
2 weeks ago
Ottawa, Ontario, Canada The Bank of Canada Full timeAbout UsThe Bank of Canada is a leading central bank, committed to a better Canada. We strive to be forward-looking and innovative, welcoming people with diverse perspectives and talents.Job SummaryWe are seeking an effective communicator and team player to join our Visitor Services team as a Customer Experience Liaison. This role requires strong...
-
Sanitation and Customer Experience Coordinator
2 weeks ago
Ottawa, Ontario, Canada Savers Value Village Full timeAbout the RoleAs a key member of our team, you will be responsible for maintaining the cleanliness and sanitation of our store, ensuring that all spaces are prepared for customers. You will also engage with customers using the Five Elements of the Customer Experience.Key ResponsibilitiesProviding friendly, helpful, and efficient service to customers in every...
-
Homeowner Experience Coordinator
2 weeks ago
Ottawa, Ontario, Canada Mattamy Homes Full timeAbout the RoleWe are seeking a highly skilled Homeowner Experience Coordinator to join our Customer Care Department at Mattamy Homes Canada. As a key member of our team, you will play a vital role in ensuring the best homeowner experience is delivered throughout each stage of our process.Job Summary:The Homeowner Experience Coordinator will work closely with...
-
Global Customer Experience Strategist
2 weeks ago
Ottawa, Ontario, Canada GardaWorld Full timeAbout the RoleWe are seeking a highly skilled Global Customer Experience Strategist to join our team at GardaWorld. As a key member of our leadership team, you will be responsible for driving customer satisfaction and delivering exceptional experiences throughout the screening process.Key ResponsibilitiesProvide leadership, guidance, and support to the...
-
Customer Experience Champion
2 weeks ago
Ottawa, Ontario, Canada net2phone Canada Full timeAbout Us:net2phone Canada is a leading provider of innovative VoIP telecommunications solutions for businesses in Canada.We strive to break down barriers in Canadian Telecom, focusing on customer success and delivering tailored communication services that meet the unique needs of our clients.Your Role:As an Order Fulfillment Specialist, you will play a...
-
Customer Experience Specialist
1 month ago
Ottawa, Ontario, Canada beBee Professionals Full timeCustomer Experience SpecialistbeBee Professionals is looking for a Customer Experience Specialist to provide exceptional customer service to our clients in Ottawa. The successful candidate will have a minimum of two years of customer service experience and excellent communication and interpersonal skills.The ideal candidate will be responsible for responding...
-
Customer Experience Director
2 weeks ago
Ottawa, Ontario, Canada Versature Full timeAbout VersatureVersature is Canada's largest and fastest-growing business communications provider.We provide a variety of solutions designed to improve the way Canadian organizations connect. Customers trust us because of our innovation, stability, and desire to deliver a consistent, value-driven customer experience.About the TeamOur Onboarding and...
-
Ambassador of Customer Experience
2 weeks ago
Ottawa, Ontario, Canada 3 Brasseurs Canada Full timeAt 3 Brasseurs Canada, we're committed to delivering exceptional customer experiences. As an Ambassador of Customer Experience, you will play a vital role in ensuring that our customers receive the highest level of service and satisfaction.About the RoleThis is a unique opportunity to join a dynamic team where you'll have the chance to grow professionally...
-
Customer Experience Ambassador
2 weeks ago
Ottawa, Ontario, Canada Indigo Books & Music Full timeAbout UsIndigo Books & Music is a leading Canadian retailer dedicated to creating unforgettable experiences for our customers. We're passionate about telling stories and bringing people together through books, music, and other products.Job DescriptionWe're seeking a highly motivated Customer Experience Ambassador to join our team. As a key member of our...
-
Customer Experience Specialist
2 months ago
Ottawa, Ontario, Canada beBee Professionals Full time $35,000 - $50,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Ottawa, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...
-
Customer Experience Ambassador
2 weeks ago
Ottawa, Ontario, Canada The Toronto-Dominion Bank (Canada) Full timeMain Responsibilities:As a Customer Experience Associate at The Toronto-Dominion Bank (Canada), you will be responsible for delivering exceptional customer experiences through every interaction. This role involves creating a positive and welcoming environment for customers, ensuring their needs are met, and providing advice and support when needed.Key...
-
Ambitious Onboard Experience Coordinator
2 weeks ago
Ottawa, Ontario, Canada Red Arrow Full timeRed Arrow is seeking an exceptional individual to join our team as an Ambitious Onboard Experience CoordinatorIn this role, you will be responsible for delivering superior customer service while creating a welcoming and comfortable onboard environment for our motorcoach passengers. With competitive wages starting at $18 per hour, paid training, free travel...
-
Customer Experience Ambassador
1 month ago
Ottawa, Ontario, Canada ENGINEERINGUK Full timeAbout the RoleWe're looking for a skilled and passionate individual to join our team as a Customer Experience Ambassador. As a key member of our store team, you'll play a vital role in delivering exceptional customer experiences that exceed our customers' expectations.Key ResponsibilitiesDevelop a deep understanding of our products and services to provide...
-
Customer Experience Liaison
3 weeks ago
Ottawa, Ontario, Canada Scotiabank Full timeAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service and building strong relationships with our customers. Your goal will be to understand their needs and provide personalized support to help them achieve their financial goals.About the RoleProactively engage with customers to understand their...
-
Customer Experience Advocate
2 weeks ago
Ottawa, Ontario, Canada Intouch Insight Full timeWe are seeking a skilled Customer Experience Advocate to drive program success and foster long-term client relationships. As a key member of our team, you will work collaboratively to deliver exceptional customer experiences through strategic planning, tactical execution, and ongoing improvement.About the RoleThis is a unique opportunity to join a passionate...
-
Customer Experience Representative
2 weeks ago
Ottawa, Ontario, Canada Lennox International Full timeLennox International OverviewFounded over a century ago, Lennox International is an industry leader in energy-efficient climate-control solutions. Our commitment to sustainability and innovation drives us to create comfortable, healthier environments for our customers while reducing their carbon footprint.Career Opportunities at Lennox InternationalWe are...
-
Customer Experience Director
2 weeks ago
Ottawa, Ontario, Canada Knix Full timeKnix, an award-winning intimate apparel and activewear brand, is seeking a seasoned retail professional to lead its store operations as Store Manager. This dynamic role requires a strategic thinker with exceptional leadership skills, who can drive business results while delivering an unparalleled customer experience.About the OpportunityAs Store Manager, you...