Customer Experience Specialist
3 months ago
We are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Ottawa, Canada.
Key Responsibilities:- Respond to customer inquiries via various channels, ensuring timely and professional resolutions.
- Provide accurate information about products and services, addressing customer needs and concerns.
- Collaborate with team members to improve service processes and enhance the overall customer experience.
- Document customer interactions and feedback to inform future service improvements.
- High school diploma or equivalent; additional education is a plus.
- Previous experience in customer service or a related field.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Proficiency in customer service software and tools.
- Competitive hourly wage and performance-based bonuses.
- Comprehensive health benefits package.
- Opportunities for career advancement and professional growth.
- Supportive work environment with a focus on teamwork and collaboration.
- Employee discounts and perks.
If you are passionate about delivering exceptional customer service and contributing to a dynamic team, we encourage you to apply for this exciting opportunity at beBee Professionals.
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