Customer Service Operations Coordinator
2 days ago
We are seeking a highly skilled and experienced Customer Service Operations Coordinator to join our team at ONTARIO CAMERA. This is an exciting opportunity for individuals who want to take their career to the next level.
About Us:
At ONTARIO CAMERA, we are passionate about delivering exceptional customer service and providing innovative solutions to meet our clients' needs. We are committed to fostering a positive work environment that encourages collaboration, creativity, and growth.
Job Description:
The Customer Service Operations Coordinator will play a vital role in ensuring seamless operations across various departments. Key responsibilities include:
- Coordinating activities with other work units or departments
- Establishing work schedules and procedures
- Preparing and submitting reports
- Resolving work problems, providing technical advice, and recommending measures to improve productivity and product quality
- Maintaining operation of computer systems, equipment, machinery, and arranging repair work to ensure business continuity and customer service delivery
Supervision:
The Customer Service Operations Coordinator will be responsible for supervising working groups and ensuring that tasks are completed efficiently and effectively.
Experience and Specialization:
Candidates should possess strong computer and technology knowledge, specifically in MS Office. Additionally, they should have experience working in fast-paced environments with tight deadlines and large workloads.
Security and Safety:
A criminal record check may be required for this position. The successful candidate must also be able to maintain a high level of attention to detail and work under pressure.
Personal Suitability:
We are looking for candidates who possess excellent interpersonal skills, accurate communication, and initiative. A team player with reliability and organizational skills is essential for this role.
Benefits:
We offer competitive health benefits, including dental plan, disability benefits, healthcare plan, and vision care benefits.
Salary: $55,000 - $65,000 per year, depending on experience.
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