Customer Experience Director

4 days ago


Ottawa, Ontario, Canada Reitmans (Canada) LtéeLtd Full time
Company Overview

Reitmans (Canada) Ltée/Ltd is a leading fashion apparel retailer with hundreds of stores across Canada. Our mission is to empower women to embrace fashion as a form of self-celebration.

Estimated Salary

$60,000 - $80,000 per year, depending on experience and qualifications.

Job Description
  • Lead and direct a team to achieve store objectives, including sales and profit goals, recruiting, performance management, training, and development.
  • Implement merchandise strategies and maintain a clean, consistent, and inviting store environment that inspires customers to shop.
  • Maintain effective communication with Store Manager and District Manager.
Required Skills and Qualifications
  • At least 1 year of leadership and/or supervisory experience in a customer experience-based environment.
  • Proven ability to lead teams to success through strong sales performance.
  • A High School graduate or GED equivalent. Post-secondary education is an asset.
  • Able to multitask in a fast-paced environment while creating an amazing customer experience.
Benefits
  • Competitive benefits package for full-time employees.
  • Paid Time Off (sick time, flex days, and vacation) for full-time employees.
  • Monthly bonus potential, opportunities for advancement, and tuition reimbursement.
  • 50% discount at all Reitmans (Canada) Limited brands.
  • Generous Employee Referral Policy.
Other Opportunities

We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.



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