Banking Advisor

3 weeks ago


London, Ontario, Canada National Bank Full time
Job Title: Banking Advisor

As a Banking Advisor at National Bank, you will have the opportunity to work in a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues.

Your Key Responsibilities:
  • Greet clients and answer their questions in a friendly and approachable manner.
  • Help clients use our banking applications and ABMs to manage their finances effectively.
  • Listen to clients' needs and resolve situations that may be complex, providing advice and transaction solutions for Personal Banking clients.
  • Demonstrate the ability to build lasting business relationships with clients, ensuring their satisfaction and engagement.
  • Refer clients to specialist colleagues for their specific needs, ensuring they receive the best possible service.
  • Ensure adherence to compliance and risk management rules, maintaining a high level of professionalism and integrity.
Your Team:

You will be part of a dynamic team of experts specialized in investment, credit, mortgage financing, and more. Our team values passionate people and bold ideas, working together to ensure our clients reach their goals and colleagues do what they love.

What We Offer:
  • A competitive compensation package, including a generous pension plan and employee share ownership plan.
  • A wide range of flexible benefits to promote your wellbeing and that of your family, including health and wellness programs, flexible group insurance, and preferential banking services.
  • Opportunities to get involved in community initiatives and make a positive impact on the lives of others.
  • A dynamic work environment and cutting-edge collaboration tools, fostering a positive employee experience.
Requirements:
  • A college diploma (DEC) or equivalent.
  • Customer service experience, inclusive attitude, and openness to diversity.
  • Positive attitude and empathy for clients.
  • Interest in technology and skilled in sharing knowledge.
  • Ability to adapt to different situations.
Language:

English

Skills:
  • Accountability
  • Brand Ambassadorship
  • Business Development
  • Client-focused
  • Customer Relationship Management
  • Detail-oriented
  • Digital literacy
  • Driving Results
  • Emotional Intelligence
  • Empathy
  • Humility
  • Learning Agility
  • Oral Communication
  • Teamwork

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